Coordinator (m/f/d) Customer Service (30-40 hours/week) - Kiryas Joel, NY, United States - Blue Horizon Enterprises
Description
The DELFISH swimming school has been offering professional swimming courses in over 80 indoor pools since 1997 and is one of the most renowned and largest swimming schools in Germany.
For our office in Ladenburg (no home office), we are currently looking for a dynamic and socially competent individual as a Customer Service Coordinator (m/f/d) to start as soon as possible hours/week).
Your responsibilities:
- Organizing the daily operations of the customer service department
- Coordinating all customer service employees and tasks
- Advising and supporting new and existing customers via phone and email
- Processing registrations, cancellations, and customer complaints
Your profile:
- You have completed vocational training or a degree
- You have at least 5 years of professional experience
- You are customeroriented and have strong communication skills
- You have a high level of social competence
- You have excellent German language skills (spoken and written) due to customer interaction
- Good computer skills and knowledge of the MS Office package are essential
Our offer:
- We offer a permanent employment contract for a longterm perspective
- We have a company culture that welcomes your ideas and initiatives
- We provide comprehensive training by friendly and competent colleagues
- We offer a workplace in a beautiful office with a view of the Neckar river
Applications without a cover letter will not be considered
Type of employment:
Full-time, permanent
Working hours:
- Monday to Friday
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