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    patient care coordinator - Los Angeles, United States - Comprehensive Community Health Centers

    Comprehensive Community Health Centers
    Comprehensive Community Health Centers Los Angeles, United States

    3 weeks ago

    Default job background
    Description
    JOB SUMMARY

    Exchanges pertinent non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis. Greets, instructs, directs and schedules patients.

    ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Monitor patient/provider schedule, following office policies.
    • Ensure the registration and lobby areas are appropriately maintained.
    • Greet and Sign In patients, providing exceptional patient experience.
    • Check in patients, verify and update necessary information in the medical record through PM system
    • Ensure all necessary household and income information is current.
    • Collect co-pays, deductibles and payments as required.
    • Obtain and verify patient's current insurance information.
    • Prepare welcome packets for future patients.
    • Register patient data through PM system, including scanning of all documents
    • Answer and screen telephone call, takes messages and provides information.
    • Sort and deliver mail to Office Manager.
    • Attend meetings as required.
    • Prepare daily batches for business office.
    • Prepare requested daily statistical information.
    • Notify the Office Manager of possible problems:
    - Patient Relations

    - Patient Flow

    - Other Employees, etc.
    • Know rules and procedures for release of information.
    • Acquire appropriate signatures.
    • Submit appropriate information per procedure.
    • Report equipment or supplies needed to Office Manager.
    • Reports malfunctioning equipment to Office Manager.
    • Obtains charge information, coding and data entry.
    • Completes billing and collection processes and prepares for distribution to appropriate sources.
    • Stays in compliance with all HIPAA regulations.
    • Performs other assigned duties under the direction of the Office Manager or Physician
    Requirements

    EDUCATION AND EXPERIENCE
    • High School Diploma or GED
    • Two years experience in a medical office setting preferred
    • Medical Assistant Certification preferred
    • Certification through AAMA preferred
    • Experience in operating a computer and word processing.
    • Must be bilingual in English/Armenian
    PATIENT CARE COORDINATOR (MEDICAL) PAY RATE: $18-$20 hourly

    PATIENT CARE COORDINATOR (MEDICAL) BENEFITS:
    • Medical, Dental and Vision - 100% paid by Employer
    • Life Insurance and Accidental Dismemberment - 100% paid by Employer
    • Paid Holidays
    • Paid Time Off
    • 401K
    • 401K Matching
    • Flexible Spending Account
    • Fringe
    • Supplemental Insurance
    #LI-DNP
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