Dispatcher I - Phoenix, United States - Summit Materials Companies

Summit Materials Companies

Verified Company

Phoenix, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Dispatcher I, Ready Mix

Location:
Phoenix, AZ 85009

COMPENSATION
Market Pay Dependent on Experience

Ready for a fast-paced job where you can provide the literal groundwork that connects communities together? Join Summit Materials - a construction materials company leading the industry - where we build the foundation for a better tomorrow.

Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada.

At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values:
Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.

Benefits

We care for you and your family: We offer comprehensive medical, dental, and vision insurance plans to support the health of you and your family.

We prepare for the unexpected:
We offer life insurance, long-term disability, and short-term disability coverage at no cost to you.

We invest in your career growth with Summit Materials and beyond: Get access to our Discover Learning catalog with thousands of available courses to support your professional and personal development. You can learn on-demand, at your own pace, and from any device.

We embrace your well-being: We know that your well-being is more than just physical. We're here to provide teammates with the resources and tools they need to stay healthy and feel supported, including an Employee Assistance Program (EAP) with free counseling, financial resources, and more.

We support your personal goals:
We provide a financial foundation as you plan for the future.

Our programs, like our 401(k) plan where we match up to 4% of your annual income, are designed to help you prepare and reach your goals for you and your family.

We give you time to recharge:We offer our teammates Paid Time Off (PTO) so they can recharge and relax with family and friends.

POSITION OVERVIEW

This is a skilled position that will coordinate the sale, scheduling, and on time delivery of concrete products, while meeting Customer specifications in a costeffective manner.

REPORTING RELATIONSHIPS

Dispatcher reports directly to and is fully accountable to the Dispatch Manager.

DUTIES AND RESPONSIBILITIES

Strives to be a Safety Leader in all aspects of the Job, assists Safety Officer with enforcement of
DOT regulations, participates in 5S Program
Receives and documents complete and accurate order information from Customers. Reviews all orders for errors. Reviews Schedule for any "GAPS". Enters realistic and accurate data. Ensures the schedule is up to date so others can rely upon the display for decisionmaking.
Answers phone, figures concrete, schedules, alters customer orders, and transfers call(s)
Ensures all COD orders and Stand By Time are collected by both the driver and plant manager.
Probes the customer for information, upcoming orders, and cutoff quantities so there are no surprises. Ensure the customer understands all relevant company policies such as will calls, additional products, over amount ordered, delivery fees, freight charges, Stand Time, towing charges,
wash out area, and our driver responsibilities.
Attains all required information for Order, Check Verification, CC Authorization. Job Sheet, Tax Exemption, and PO
Assists with Material AGG Sales
Adjusts ticket times to keep up with the customer's actual unload time and monitors the truck activity on TRACK IT and CommandTrack.
Submits Driver Start / End of Day Times Report

QUALIFICATION REQUIREMENTS

To perform this job successfully. An individual must have good organizational and planning skills.
The requirements listed below represent the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The physical requirements are sixty percent (60%) of the time spent sitting. Body movements include walking, turning the head and torso, reaching, grasping, bending, and flexing the arms, legs, wrists, hands, and fingers. The sense of being able to see, hear, and have full power of speech is required.
Ability to maintain good rapport with Customers. Good verbal communication skills, including probing and persuasion, and the ability to motivate Drivers and other team members.
Must comprehend and perform business math calculations. Must be able to use the tools and machines, including computers, used in business. Must be able to communicate verbally and in writing in English to interact with Customers, employees, vendors, and professionals.
A fluency in Spanish (preferably in the local dialect) would be a significant plus.

**WORKING CONDITI