What To Know About Conducting An Exit Interview
There are a lot of things that employees may take with them from their past employer, and while some may be good, others can severely damage the overall reputation of the business. In efforts to consistently improve the workplace, it is the employer's job to figure out what exactly is urging workers to resign and what is happening behind the scenes that they may have taken a blind eye to. Exit interviews are the perfect strategy to collect these important details and more. Here is what to know about them.
Why Are They Even Important?
Many head-honchos foolishly reject the idea of conducting an exit interview because they may have extended every opportunity to discuss business affairs from day one. However, bear in mind that people are a bit more honest when there is less to lose. So, at this phase, it is easier to get the unfiltered truth.
What Are Some Guidelines To Consider?
Asking the wrong questions or displaying hostility can severely work against the interviewer. As a basis as to how to conduct the proper exit interview, consider the following tips:
Go in prepared
Draw up a physical questionaire
Lead and conclude with a warm attitude
Ask about workplace culture
Inquire about the staff and leadership guidance
Figure out what urged the resignation
Save the more in-depth questions for the verbal portion, and place the others on a paper questionnaire to be filed later. Consider the interview to be a survey on their overall experience. There should be no guilt-tripping nor any acts of intimidation. Just as it was the employee's job to provide a good impression on the onboarding interview, the employer must be just as tactful during this process without coming off as disingenuous.
All in all, exit interviews are another way of ensuring smooth transitions. It is can be taken as an opportunity to thank the departing employee for their services while taking away valuable bits of information that can be used to strengthen the workings of a business. Making an effort to end on a positive note could cure any ill emotions as the last thing any employer wants is to have future opportunities tarnished at the hands of a once-trusted employee.
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