David B. Grinberg

7 years ago · 4 min. reading time · ~10 ·

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How to Engage or Elude 'Monster Managers'

How to Engage or Elude 'Monster Managers'

b8fa7fd3.jpgUnethical organizations have lax procedures regarding professional standards of conduct, HR policies, diversity training, commitment to equal opportunity, and internal complaint systems, for example.

Some small businesses can't afford in-house legal counsel or large human resources departments to keep "bad apple" managers under control.

Daunting Data

Sometimes statistics can help tell the story. To wit:

According to a recent Gallup survey on the "State of the American Manager," only 35% of managers are engaged at work!

Many monster managers may fall into the other 65% who are purportedly disengaged from their professional work responsibilities . Perhaps these disengaged mid-level managers and first-line supervisors are too focused on unprofessional, unethical or unlawful conduct. Many aggrieved employees can attest to this through on-the-record testimonials as part of administrative and legal proceedings, or even speaking out to news media or on social media (which may go "viral" causing untold PR damage for the comapny).
According to HR Magazine of the Society for Human Resource Management or SHRM:
  • “41 percent of U.S. workers said they observed unethical or illegal misconduct on the job.” (Source: Ethics Resource Center’s National Business Ethics Survey). And many aggrieved victims don't speak out due to fear of retaliation. 
  • “Globally, only 28 percent of [people] believe that businesses follow ethical practices.” (Source: Edleman Trust Barometer Survey). Or, put another way, 7 out of 10 people think most companies are unethical.
  • “Managers are responsible for 60 percent of workplace misconduct.” (Source: Ethics Resource Center). That's a sky high rate of potential monster managers in companies with hundreds or thousands of employees.

But consider this telling statistic which speaks volumes about employer ethics:

  • “Only 20 percent of workers reported seeing misconduct in companies where ethical cultures are strong, compared with 88 percent who witnessed wrongdoing in companies with the weakest cultures.” (Source: National Business Ethics Survey).

Laying the Foundation

This is why it's critically important for executive management and leadership to comprehend the true extent of the problem, as well as the negative repercussions, rather than sweeping it under the rug.

In essence, it simply makes good business sense for all employers to make sure their organizations are built on a foundation of strong ethics, as well as professional conduct and personal values.

Effectuating an ethical office environment usually equates with fewer monster managers and a more positive, healthy workplace. This benefits employees and management alike. Yes, a win-win!

But what should YOU do when trying to fend off a monster manager? What are some of the best and worst options?

Following are some suggestions for discussion...

Stay, Flee or Fight

Five ways to engage with, or escape from, monster managers include (but are not limited to) the following:

1) Taking it on the Chin. Playing nice while absorbing the abominable behavior because you need that paycheck. Engage the monster manager by doing what you're told and marching in lockstep.

2) Taking Flight. Elude the monster manager by seeking a transfer to another department within the company or to a different location like a field office. Often times, abused workers can find solace in a new office environment within a large organization.  

3) Hitting the Road.  Escape from monster manager by seeking new employment ASAP, whether or not you remain with the company during the interim. Many employees exposed to monster managers simply leave rather than fight. 

4) Spreading the Word.  Engage the monster manager through passive-aggressive action. An example is starting a water cooler conversation to get the word out about the misconduct. It's possible other victims exist who are suffering in silence. Often times, workers targeted by monster managers don't want to speak out and stand alone. 

5) Fighting Back. Engage the monster manager directly by standing up, speaking out loudly and bravely fighting for your rights. This might include filing an internal complaint with the company's Human Resources Department. It might also involve mediation, arbitration, or private litigation -- if all else fails.

But fighting management abuse also poses serious risks, some of which include being frozen out, demoted, retaliated against or fired. That's why you should only consider fighting back if all other options fail and, as the saying goes, you're "mad as hell and can't take it anymore."

Which option do YOU think is the most and least effective -- and why?

You also might like:

Should Managers Be Feared or Loved? (March  23, 2016 on beBee Producer)

________________________________________________________________________________________

David B. Grinberg is a proud beBee Brand Ambassador with prior work experience in the White House, U.S. Congress, federal government agencies, national news media and elsewhere. In addition to beBee, you can find David on Twitter, Medium and LinkedIn.

NOTE: All views and opinions are those of the author only and not official statements or endorsements of any public sector employer, private sector employer, organization or political entity. The information above is NOT legal advice. Thus, proceed with caution.



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Comments

David B. Grinberg

7 years ago #6

#37
Many thanks for sharing your exemplary insights and astute analysis, Harvey Lloyd. I appreciate your stellar contributions to this important discussion. Keep buzzing!

David B. Grinberg

7 years ago #5

#34
Thanks so much for your comprehensive comments Devesh Bhatt. Believe it or not, I actually battled two monster managers on separate occasions (one male, one female) and ultimately prevailed! They were forced out while I remained in my job. No, this was not easy. And, yes, you will definitely lose battles along the way, as management almost always supports management. In one instance, I recall the COO shaking my hand to promise me I would face no retaliation after telling her my story. Well, that didn't last long, as I was subsequently set up and suspended by the monster manager. However, when I returned, she got the boot. Support or neutrality by the CEO is key. So is having an excellent working relationship with major media for added leverage (just in case).

David B. Grinberg

7 years ago #4

#29
- I'm very sorry to hear about your unfortunate and problematic situation. Perhaps you know that old that saying: the best time to look for a new job is while you already have one. Thus, you may want to consider looking elsewhere if bad becomes worse. It's all up to you. However, no one should have to put up with workplace abuse, harassment or bullying simply to earn a paycheck. Good luck!

David B. Grinberg

7 years ago #3

Thanks so much for all of your wonderful comments below, which are most appreciated: Brigette Hyacinth All of your valuable views are illuminating and shed more important light on this vexing issue. On a personal note, I've had three monster managers in my 20+ year career. The first when I was in my mid-20s and working as political appointee for the Administration of President Bill Clinton -- at a federal agency. Political appointees lack civil service protections, union rights, and thus complaining gets you no where fast. Thus, I was exposed to harsh outbursts, cynical comments, watching a phone being thrown against a wall, and even alleged religious discrimination. However, I did fully fight the two other monster managers I had later in my career, albeit after I had built substantial influence and respect within my organization as a veteran employee and media spokesman. This is not to say it went smoothly. There was retaliation on top of retaliation, even though the C-Suite promised me there would be none of that (and even shook hands on it). I ultimately won both wars -- the monsters got the boot and I remained. Yet I did lose some big battles along the path to victory. For instance, the stress, aggravation and frustration took a terrible emotional and physical toll on my health. I even had to take a leave of absence due to illness at one point. However, what a great feeling to have prevailed in the end. Thanks again for your positive social engagement and have a wonderful weekend!

David B. Grinberg

7 years ago #2

Thanks so much to those below for your constructive and instructive comments, which are exemplary! I greatly appreciate your positive engagement and valuable feedback: Jim Lenihan

David B. Grinberg

7 years ago #1

cc: John White, MBA

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