Janet Lentz

7 years ago · 1 min. reading time · 0 ·

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How Open Is Your Door?

How Open Is Your Door?

Managing people is not an easy task. Sometimes it takes as many different approaches as there are people, but there is one commonality that’s critically important. Never forget that the people you are managing are individuals and that you rely on them for your success and the success of your business. They expect as much from you as a leader as you expect from them as employees. Perhaps more. Caring about the people you manage is not enough to make them (or you) successful. You have to show them you care about them, their families, their successes, and their failures.

Effective leaders understand this and do more than just talk when it comes to supporting their subordinates. Many managers like to say they have an "open door" policy, but that just isn't enough. Telling your employees that if they have a problem they can speak up and you’ll help is not enough. These are passive, relatively uncaring platitudes that any manager might utter in order to appear caring. To someone who is hurting or afraid (or experiencing any number of emotions), stepping through a door or asking for help may be more than they can do, especially if trust has been broken.

How open is your door really? What is the percentage of "hands on" time you spend with your subordinates? How much do you really know about them? Showing you care means demonstrating some basic kindness by frequently asking the people you manage if they’re okay, especially if you know they’re struggling with a work or personal issue. It means giving them your time and attention, and not just when it’s convenient. It means finding out what they need and want so you can help or just listen. It means providing them with the training, experiences, mentoring and support they need to be successful. Not paying attention to the “human” in human resources results in high turnover, low employee motivation, and a culture of fear. If that sounds like the place you work, try a little proactive interest and kindness. Culture change happens one person at a time.

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#door #time #people #success

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