Senior Manager in Information Technologies

With a robust background at Walmart Global Tech, my expertise lies in leading product strategy and implementation, harmoniously bridging system capabilities with business needs across various projects. Our team's accomplishments are reflected in the enhancements to merchandising planning, finance, pricing, supply chain, and planning systems, reinforcing Walmart's position in the retail industry.

As a Senior Manager in technology, my role as a leader intertwines business analytics with cross-functional team leadership, ensuring the streamlined management and successful deployment of complex IT solutions. Rooted in a customer-centric approach, I contribute to shaping product roadmaps that resonate with global market demands, ultimately fostering Walmart's continual growth and innovation. Implemented Incident, Problem, and Change Management best practices through MMS/GRAFANA/SAAS Dynatrace, resulting in a 40% reduction in incident resolution time and improved service reliability.