Job description

Operations Manager


  • Semi Senior (2 to 5 years)
  • No Education
  • Salary $40,000.00 - $60,000.00 gross per year
  • Worcester


Responsibilities specific to this position:
Manage a fleet of drivers, crew and contractors ensuring on-time service and while maintaining timely data integrity
Manage office staff in absence of General Manager
Route and manage delivery teams to maximize capacity and customer service
Train local crew and contractors
Monitor facility and equipment condition and maintenance
Maintain “Excellent” customer service quality ratingUnderstand end user customer needs and concerns on home delivery
Strong Communication and sales skills are needed

The successful candidate for this position will share the following knowledge, skills and abilities:
A minimum of three years in the moving and storage industry
Knowledge of Moverworx software a bonus

A minimum of a High School Diploma of GED is required
A minimum of one year in a Supervisor or Management role with employee oversight
A minimum of one year experience in the trucking industryMaintain an organized workspace and have the ability to complete tasks according to schedule
Strong multi-tasking skills required in a fast paced environment
Strong geographic region knowledge
Must have excellent communication and organizational skills
Understand problems in moving furniture where damage occurs and how to prevent damage
Problem solving skills
Must be willing to learn multiple computer programs

Up to $50,000/year depending on experience

Job Type: Full-time

Salary: $50,000.00 /year

Job Location:

Boylston, MA
Required education:

High school or equivalent
Required experience:

Moving Industry: 3 years
Required license or certification:

Driver's License
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About the company

Award Winning local and long distance moving and storage company with locations in MA, RI, CT, NY, NH, NJ, VA, DC, MD, VA, NC, SC, FL, GA, TN, TX, OH, IL, CA, CO

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