Front Desk Agent - Studio City, CA
1 month ago

Job summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests.The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability,
answering guest inquiries,
and completing paperwork promptly and accurately.
- Monitor the maintain knowledge of hotel operations and activities ,
- Take reservations and answer questions via phone,email,and in-person ,
- Builrapportwithguestsandidentifytheirneedsthroughfriendlyconversationandopen-endedquestions ,
Job description
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