Command Center Operator - Alexandria
1 day ago
Job description
OverviewCompany Overview:
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job DescriptionAllied Universal is hiring a Command Center Operator.
The Command Center Operator supports day-to-day security operations by coordinating scheduling, communications, and operational support across a high profile customer.
The Command Center Operator serves as a central liaison between field personnel, supervision, and operations leadership to ensure scheduling accuracy, contract compliance, and real-time response to operational needs.
Part time openingsMust be available to work weekends
Must have an active Virginia DCJS Security License
Pay:
$27.58 an hour
Responsibilities
Accept, review, and execute temporary and last-minute work orders from client to support effective scheduling and coverage
Monitor and respond to incoming calls, alarms, and operational communications
Serve as a liaison between field personnel, supervisors, and management
Accurately document routine and unusual events through reports and logs (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
Provide guidance to security personnel during routine and emergency situations
Maintain confidentiality of employee, client, and operational information
Handle (without delay) complaints and unusual/critical event information
Responsible for Portfolio-wide schedule build out and timekeeping operations, ensuring accurate clock-in/clock-out compliance and seamless alignment between client and Allied schedules
Places uniform orders for the portfolio in accordance with eligibility, sizing, and uniform requirements
Performs compliance code entry across the portfolio and issues completion certificates directly to employees
Qualifications (must Have)
High School diploma or equivalent
Minimum one (1) year experience in scheduling or operations support
Strong organizational skills and the ability to manage multiple tasks simultaneously
Excellent verbal and written communication skills
Ability to remain calm, professional, and solution-focused under pressure
Proficiency with Microsoft Office applications
High attention to detail with consistent documentation accuracy
Preferred Qualifications (nice To Have)
Prior security experience, preferably as a dispatcher in law enforcement, 911 call center, alarm response center, or similar environment
Benefits
Health insurance and 401k plans for full-time positions
Schedules that fit with your personal life goals
Ongoing paid training programs and career growth opportunities
Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
Closing
Allied Universal is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
For more information:
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.
To find an office near you, please visit:
Requisition ID
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