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    Tier 3 Wireless Engineer - Raleigh, United States - Bay State Cruise Company

    Bay State Cruise Company
    Bay State Cruise Company Raleigh, United States

    2 weeks ago

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    Description
    We have an exciting opportunity for a

    Tier 3 Wireless Engineer

    to join our team.

    We are seeking to augment our customer's team and provide Wi-Fi networking, software, and hardware design, operation, and management in support of client initiatives and projects.


    Key Responsibilities:

    • Serve as a Tier 3 escalation point for complex wireless network issues escalated from Tier 2 engineers.
    • Provide guidance and mentorship to Tier 2 Wireless Engineers.
    • Collaborate with other IT teams for integrated wireless solutions.
    • Design, implement, and manage wireless network infrastructure projects.
    • Perform wireless network performance monitoring, troubleshooting, and optimization.
    • Develop and maintain wireless network documentation and diagrams.
    • Mitigating vulnerabilities affecting hardware and software.
    • Cisco Prime Infrastructure (CPI) support.
    • Providing and implementing escalation process and or procedures as appropriate.
    • Submit LAN and switch acceptance as a backup to Tier 2, as necessary.
    • Perform duties in support of the mission as directed by the customer's management.
    • Working upgrades, to include weekends or off-duty hours, and may include travel as necessary.
    • Highly specialized in one or more phases of software systems development, systems integration, or network engineering.
    • Provides technical assistance and advice on complex activities.
    • Formulates / defines specifications, develops / modifies / maintains complex systems and subsystems, using vendor engineering releases and utilities for overall operational systems.
    • Applies analytical techniques when gathering information from users, defining work problems, designing technology solutions, and developing procedures to resolve the problems.
    • Develops complete specifications to enable computer programmers to prepare required programs.
    • Analyzes methods of approach.
    • Reviews task proposal requirements, gathers information, analyzes data, prepares project synopses, compares alternatives, prepares specifications, resolves processing problems, coordinates work with programmers and engineers, and orients users to new systems.
    • Works with considerable freedom to make decisions on the techniques and approaches to be used.
    • Prepares recommendations for system improvement for management and user consideration.

    Required Experience/Skills:

    • A minimum of 8 years' relevant experience.
    • Minimum of 5 years of experience in wireless network engineering.
    • Expertise in wireless network protocols, technologies, and architecture design.
    • Proficiency in wireless network monitoring tools (e.g., Cisco Prime, Ekahau).
    • Expert knowledge of wireless communication protocols, security standards, and methodologies.
    • Extensive knowledge of network infrastructure equipment, including routers, switches, and access points.
    • Ability to design and implement complex wireless networks involving multiple access points and devices.
    • Familiarity with wireless testing tools such as spectrum analyzers, network analyzers, and protocol analyzers.
    • Proficient with Programing in languages, such as Python, C, C, etc.
    • Strong analytical and troubleshooting skills to troubleshoot and resolve network issues.
    • Strong communication, interpersonal, and leadership skills with a team mindset.
    • Ability to work independently and thrive in a fast-paced, rapidly changing environment.
    • Ability to manage and prioritize multiple projects simultaneously.
    • Continuous learning and current knowledge of latest trends, technologies, and industry developments in the wireless communication field.
    • Works on high-visibility, or mission critical aspects of a given program, and performs all functional duties independently.
    • Oversees the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job.

    Other Requirements:

    • Candidates must either be US Citizens or Permanent Residents
    • Candidates must have resided in the United States for the past 5 years
    • Candidates must not have traveled outside of the United States for a combined total of 6 months or greater in the past 5 years
    • This position requires successful completion of a background check, drug screen, and a credit check.
    • Candidates must be local to the job location listed below

    Desired Experience/Skills:

    • Active RCDD Certification preferred
    • Experience with IP Management Tools
    • Creating and managing Change Requests using ServiceNow.
    • Knowledge of Cisco Switch configuration management.
    • Knowledge of site reviews for Cisco networks including circuit capacity, switch types, and IOS.
    • Knowledge of CPI and Network Automation (NA).
    • Ability to read, write, and test code within a Cisco environment.
    • Experience with other wireless solutions such as Cisco Meraki, HPE Aruba, Juniper Mist, and Fortinet

    Education:
    A degree from an accredited College/University in the applicable field of services is preferred. four additional years of relevant experience in lieu of a college degree is required. If the individual's degree is not in the applicable field, then four additional years of related experience is required.


    Benefits:


    Full-time employees are eligible for benefits including time-off benefits, such as vacation time and holiday pay, and insurance and other plan benefits.


    Location:
    Raleigh, NC


    About Us:
    Bay State Computers, Inc. is a professional services firm and a leading provider of Information Technology (IT) services and products to the U.S. Federal Government and Industry.

    Bay State brings together experienced IT professionals and the latest state-of-the-art technology tools, practices, and products to support projects and task order requirements for our customers.

    For more information about Bay State visit our website and connect with us on LinkedIn.

    Bay State Computers, Inc. is an Equal Opportunity/Affirmative Action Employer.

    All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

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