Project Manager - Mentor, OH, US,

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. · The Role · The Project Manager, Customer Pricing & Data Governance will support the Commercial Operations grou ...

Job description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

The Role

The Project Manager, Customer Pricing & Data Governance will support the Commercial Operations group by working on lean initiatives, software implementation/upgrades and operational efficiencies under the leadership of the Manager, Pricing & Contract Management and Corporate Accounts. The Project Manager, Customer Pricing & Data Governance will partner with healthcare leadership and cross-functional stakeholders to understand their business and analytic needs and provide data and insights to support ongoing improvement of business efficiencies and profitability. They will be responsible for managing and executing projects within Pricing & Contract Management and Corporate Accounts.

Project Manager, Customer Pricing & Data Governance will provide front-line coaching and mentoring to Pricing & Contract Administration Analyst. This includes, but is not limited to, systems, process, and project support. The individual will seek improvement opportunities for the team by identifying areas of training, project and workload management and other areas as identified by Management.

This is a hybrid position - the team meets in the office twice per week at our Mentor location.

What You Will Do

Project Management – 50%

• Working closely with Pricing & Contract Management and Corporate Accounts leadership, define, develop and implement specific improvement opportunities as they relate to the efficiency and profitability of the Healthcare business.
• Lead the planning, directing, coordinating, and driving of multiple projects, varying in size and scope and recommend revisions in project work plans as appropriate to meet changing needs and requirements.
• Facilitate the definition of projects' scope, goals, and deliverables
• Manage all resources assigned to the effort, including defining each team member's role and responsibility
• Prepare and present reports defining project progress, problems, and solutions
• Develop a project agenda and prioritize based on impact and timelines
• Participate in webinars, training sessions, and user groups to become the STERIS expert on the project subject matter
• Drive project teams to make decisions, complete tasks and execute the plan based on defined deliverables and timelines
• Develop metrics for each initiative to track progress and share with HC leadership and team members
• Use lean philosophies and methodology for process improvement
• Measure implemented solutions

What You Will Do Cont'd

Customer Contract Compliance Measurement, Reporting, and Analysis - 25%

• Works with the pricing & contracts analyst across the Healthcare business unit to ensure compliance related language included in contracts can be monitored and enforced.
• Establishes and leads monthly process to review Customer sales volumes, market share expectations, and other Customer oriented metrics as compared to Customer compliance commitment.
• Partners with Sales Leaders to monitor all placement program compliance commitments. Ensure proper, professional Customer notification for failure to meet minimum commitments. Ensures execution of contractual remedies for non-compliance.
• Establishes & leads GPO, IDN, RPC, Aggregation Group and Product Placement Program exemption process that includes monitoring, rationale, and follow up.
• Owns and communicates routine metrics, including a monthly scorecard monitoring the impact of compliance across all Customer contract types.
• Provides routine updates to the Healthcare Management Team regarding cumulative impact from enforcement as well as missed opportunities. Leverages Root Cause, Counter Measure thinking related to strategies to combat missed opportunities.

What You Will Do Cont'd

Data Analysis and Reporting – 25%

• Conduct data gathering and analysis by using multiple database management tools. Analyze large, complex datasets to drive actionable insights and recommendations.
• Prepare, analyze, and summarize data, make presentation of findings and provide written and verbal recommendations for improvement
• Provide ad-hoc analysis to Pricing & Contract Management and Corporate Accounts

What You Need To Be Successful

• Minimum 5 years of business & analysis experience
• Demonstrated experience managing 5 analytical business projects from concept to implementation
• Proven and demonstrated competency of Microsoft Excel
• Associate's degree

What Will Help You

• Bachelor's Degree desired (business, math, finance, or marketing preferred)
• Experience with Oracle and Cognos preferred
• Lean experience preferred

Skills Required for Success

• Demonstrated analytical and project management skills including data gathering, analysis, development of recommendations and creation of project plans
• Strong problem solving and decision-making skills
• Operates with high level of productivity and efficiency
• Demonstrated leadership skills with the ability to influence by building strong, collaborative relationships
• Ability to work independently and in a cross-functional, team-oriented environment
• Detail-oriented with a deep appreciation for quality control
• Ability to think critically and strategically about proposed programs or process changes and provide meaningful insight to business stakeholders
• Detail-oriented with the ability to handle multiple projects simultaneously under tight deadlines. Ability to manage multiple projects at the same time is critical to the success of this role
• Outstanding organizational, communication (both verbal and written) and relationship skills conducive to collaboration
• Solid knowledge/understanding of business processes
• Excellent formal presentation skills before small and large groups
• Able to execute high level of discretion and latitude in completing tasks

What STERIS Offers

The opportunity to join a company that will invest in you for the long-term. STERIS couldn't be where it is today without our incredible people. That's why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing competitive salaries, healthcare benefits, tuition assistance, paid-time off, holidays, matching 401(k), annual merit, and incentive plans. Join us and help write our next chapter. #LI-EK1

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.