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  • Case Manager - Buffalo - Community Health Center of Buffalo

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    Description

    Job Summary:

    The Case Manager will provide case management, coordinate services, and counsel individuals to reduce dependence on emergency assistance programs by accessing entitlements, benefits, and community resources.

    Responsibilities:

    • Provide short-term counseling and crisis intervention services to clients.
    • Assess client eligibility and help with the completion of forms for entitlements and supplemental insurance.
    • Assist clients in accessing prescription cost assistance programs.
    • Advocate for clients when engaging with community agencies.
    • Maintain accurate client records and prepare necessary documentation.
    • Coordinate services like transportation assistance and handle client correspondence.
    • Recognize the need for client education and support services.
    • Consult with Providers and make referrals when necessary.
    • Evaluate and cater to the needs of special population clients.
    • Offer counseling, testing services, and appropriate referrals.
    • Follow up on missed appointments and assist with client management.
    • Ensure a clean and safe work environment.
    • Attend clinical and team meetings regularly.
    • Perform any other relevant duties as assigned.

    Qualifications:

    • Bachelor's Degree in Social Work or a related field.
    • Two years of experience as a Case Manager with strong interpersonal and communication skills.
    • Proficiency in MS Office and general computer literacy.

    Preferred Qualifications:

    • Five years of experience as a Case Manager.
    • Experience working with diverse populations.

    Physical Demands:

    This position involves sitting, standing, walking, bending, and stooping. Some weekend and evening work may be required.

    Salary Status:

    Hourly; non-exempt. Pay Range: $20 - $24/hr.


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