BDC Representative - Bluffton, United States - Group 1 Automotive

    Group 1 Automotive
    Group 1 Automotive Bluffton, United States

    4 weeks ago

    Default job background
    Full time
    Description

    CONSIDER A CAREER WITH US

    SELL EXCITEMENT - SELL HONDA

    COME AND ENJOY WORKING ON THE BEAUTIFUL ATLANTIC COASTAL PLAIN

    We are MERCEDES BENZ OF HILTON HEAD, a part of the fast growing Group 1 Automotive, a leader in automotive retail and service. We are looking to add talented Internet Sales Department and Incoming Phone Sales Agents to our team of professionals.

    Due to customer demand our dealership is expanding so we need to add a Internet Sales Department and Incoming Phone Sales Agent to work with our award-winning team representing the Mercedes Benz brand

    Our Internet Sales Department and Incoming Phone Sales Agents should be passionate about customer service and enjoy interacting with people throughout the working day. Automotive vehicle sales experience is not required. We are looking for outgoing individuals that can interact with our customers via phone and email.

    Starting pay $16.00 per hour Plus Bonuses.

    In addition to competitive pay, we offer...

  • Health Insurance
  • Dental insurance
  • Vision, Life, Disability insurance
  • 401(k) plan with company match
  • Paid vacation
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities
  • Responsibilities

  • Handle inbound leads (phone, internet) and direct to appropriate contact
  • Contact present customers (phone, email) to maintain and improve customer loyalty
  • Develop pipeline of sales and service business opportunities (partnerships, etc.) leads through
  • Work with sales department to develop sales strategies and techniques
  • Research and stay current in consumer and industry trends
  • Communicate industry news and trends to management and dealership employees
  • Outstanding Customer Service
  • Qualifications

  • Auto dealership retail experience a plus
  • Auto dealership Internet or Business Development Center (BDC) experience
  • Previous call center experience a plus
  • Superior communication and customer service skills
  • Excellent follow-through skills
  • Solid working knowledge of the Internet
  • Familiarity with automotive financing
  • Maintaining a positive, can-do attitude