Energy Customer Service Specialist with French - Oklahoma City, United States - TE Connectivity

    TE Connectivity
    TE Connectivity Oklahoma City, United States

    4 weeks ago

    Default job background
    Description

    Energy Customer Service Specialist with French

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.


    Job Overview*TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.

    They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TEs products or services.

    They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.


    What your background should look like:*
    Key Tasks:

    • Register orders in the SAP system,
    • Manage and follow up orders where required,
    • Process customer returns,
    • Investigate debit and credit requests and process where required,
    • Hold regular reviews with your account base to discuss OTD, Leadtimes, Abnormal demand, MTO/MTS improvement initiatives,
    • Take care of the Quote Creation Process.

    Your Background:

    • Fluent Spoken and written French and English,
    • Experience in import/export area,
    • Customer Service experience,
    • Experience in SAP systems,
    • Excel skills would be an advantage

    What we can offer

    • Work in a team where a good atmosphere and team spirit is one of greatest values,
    • Private medical healthcare including dentist for you and your family,
    • Attractive package of extra benefits of your choosing in My Benefit Platform,
    • Multi sport card,
    • Delicious coffee,
    • Flexible working hours,
    • Possibility to work from home or working from the office,
    • Modern and comfortable office.

    Competencies*Values: Integrity, Accountability,Teamwork, Innovation


    Location:
    KRAKOW, MA, PL, 30-552

    City:

    KRAKOW

    State:

    MA

    Country/Region:

    PL
    Travel:

    10% to 25%

    Requisition ID:

    84710


    Alternative Locations:

    Function:
    Customer Service


    Job Segment:

    ERP, SAP, Network, Pre-Sales, Customer Service, Technology, Sales

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