Business Operations Leader - Clinton - Midas - PGW

    Midas - PGW
    Midas - PGW Clinton

    2 days ago

    Description

    Benefits:

    • 401(k)
    • Bonus based on performance
    • Health insurance

    At Palmetto Garage Works, we pride ourselves on delivering exceptional automotive services including inspection, diagnosis, and repair, backed by years of industry expertise. As a locally owned business, our leaders operate as if they own the shop, ensuring a commitment to quality and customer satisfaction.

    We are seeking a dynamic leader who values employee well-being and customer service as the cornerstones for long-term success. The ideal candidate will lead by example and take charge of operational management, financial performance, team morale, and growth initiatives.

    Key Responsibilities:

    • Recruit, hire, train, motivate, evaluate, schedule, and coach employees.
    • Provide exceptional customer service by actively listening to and consulting with customers.
    • Follow up with customers regarding requested services, estimated completion times, and any additional inquiries.
    • Supervise comprehensive vehicle inspections and make detailed recommendations, including creating computerized repair orders and sourcing parts.
    • Communicate pricing estimates to customers and promote service specials.
    • Lead, manage, and train team members while embodying our company's vision, purpose, core values, and employee creed.
    • Oversee all sales, accounting, and clerical functions performed by Service Advisors.
    • Supervise technicians in inspecting, diagnosing, and repairing domestic, European, and Asian cars and light trucks.
    • Maintain accurate inventory counts.
    • Ensure the facility is clean and organized, adhering to environmental compliance standards.
    • Manage employee payroll, record keeping of hours, and scheduling.

    Join us in our mission to provide top-notch service and become part of a rapidly expanding company with 26 locations and growing


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