Software Usability - Campus

Job SummaryUniversity of Utah Health is seeking an accomplished Senior Software Usability (UI & UX) Designer to lead the design and optimization of large-scale digital experiences across our enterprise web ecosystem. · In this senior-level role, you'll act as both a hands-on desi ...

Job description

Job Summary

University of Utah Health is seeking an accomplished Senior Software Usability (UI & UX) Designer to lead the design and optimization of large-scale digital experiences across our enterprise web ecosystem.

In this senior-level role, you'll act as both a hands-on designer and a strategic thought partner helping shape the design direction, usability standards, and accessibility practices across our clinical and academic websites.

You will design, prototype, and test complex user flows that support patients, providers, and staff in discovering information, scheduling care, and engaging with U of U Health services.

You'll serve as a subject matter expert in UX/UI design helping to mentor peers, guide best practices, and collaborate closely with other UX designers, our developers, analysts, and product owners to deliver accessible, intuitive, and high-performing website experiences.

Please submit a resume, portfolio, and cover letter describing how your experience and design approach align with the needs of this senior-level role.

Why Join Us As part of the Digital Experience team at University of Utah Health, you'll help define the next generation of patient, student, and provider experiences that support our mission to deliver compassionate, accessible, and innovative care.

You'll collaborate with top designers, developers, and strategists in a hybrid environment that values creativity, rigor, and real-world impact.

Learn more about the great benefits of working for University of Utah:

Responsibilities

Essential Functions:
Lead the interaction design and usability testing for enterprise-level web and software projects.

Translate research insights, analytics, and stakeholder goals into actionable design elements including wireframes, prototypes, task flows, customer journeys, and design specifications.

Partner with cross-functional teams that include developers, content strategists, and project managers to deliver designs that balance usability, scalability, and technical feasibility.

Design and optimize conversion-oriented flows, such as provider search, appointment scheduling, and account management. Conduct and synthesize usability testing, heuristic evaluations, and accessibility audits, ensuring compliance with ADA web accessibility standards. Contribute to and evolve the University of Utah Health Design System, ensuring visual and interaction consistency across platforms. Develop functional design specifications and collaborate on implementation with front-end and back-end developers. Serve as a mentor and reviewer for other designers, supporting design critiques, UX reviews, and cross-team knowledge sharing. Advocate for data-driven and human-centered design, presenting design rationales and usability findings to leadership and stakeholders. Conduct highly complex work independently with wide latitude for decision-making and professional judgment.

Minimum Qualifications


EQUIVALENCY STATEMENT :

1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience.

Demonstrated expertise in designing for web-based and responsive software interfaces. Proven success leading usability design projects from concept through implementation. Proficiency in modern design tools such as Figma, Sketch, Adobe XD, and Miro.

Strong understanding of user research, interaction design, design systems, and accessibility standards ( WCAG Experience designing within enterprise CMS or large-scale software environments (Drupal, WordPress, Sitecore, or equivalent).

Excellent written and verbal communication skills, including the ability to present complex design concepts to technical and non-technical stakeholders. Strong portfolio demonstrating advanced-level design process and real-world problem-solving.