Intake & Scheduling Specialist Home Care - Colorado Springs

Only for registered members Colorado Springs, United States

2 days ago

Default job background
OTHER $20 - $25 (USD)
Human Touch Home Care is looking for a qualified Intake Specialist to join our team at our Colorado area Office. · Must Have Home Healthcare Experience · Responsibilities · Perform authorization, intake duties, insurance verification and eligibility. · Answer client inquires, ta ...
Job description

Human Touch Home Care is looking for a qualified Intake Specialist to join our team at our Colorado area Office.

Must Have Home Healthcare Experience

Responsibilities

  • Perform authorization, intake duties, insurance verification and eligibility.
  • Answer client inquires, take referrals, and help schedule home care services.
  • Assist in managing medical records.
  • Facilitate the communication functions of the business office.
  • Provide clerical support, and excellent customer service.
  • Adhere to all policies and procedures of the company.
  • Enter new patients in scheduling system and updates to patient information as they occur.
  • Communicate with clinicians regarding admissions, hospitalizations, discharges expiration and occurrences.
  • Assists in managing clients including staffing, scheduling, operations and administration.
  • Performs other duties as assigned to meet the goals and objectives of our home care operations.
  • Track and maintain records for Authorization department
  • Sort and process incoming reports before putting data into processing software
  • Verify accuracy of data before transcribing
  • Scan documents and saved in database to keep records of essential organizational information
  • Respond to employee questions and requests for information in a timely and knowledgeable fashion
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Carried out day-to-day duties accurately and efficiently
  • Obtain and log accurate patient insurance and demographic information
  • Triage unscheduled and emergency with authorization department
  • Prepare emails to distribute denial letters to medical personnel notating to perform END, POC/Perform DFA
  • Enter scheduled appointments for clinicians to provide ongoing homecare healthcare services
  • Manage payroll data entry and processing for approximately 23 clinicians as well as comply with predetermined company guidelines.
  • Maintain accuracy, completeness and security for medical records and health information.
  • Prepare a variety of different written communications, reports and documents.
  • Communicate effectively with staff and clients demonstrating respect, friendliness and willingness to help wherever needed
  • Other duties as assigned
  • Identify and verify insurance coverage of home health care services
  • Obtains and documents prior authorization for home care services from insurance providers
  • Maintains liaison with hospital and insurance personnel, providing information and education on organization services, coverage issues and related areas
  • Collect and maintain statistical data on all referral and submits them regularly as required
  • Attends meetings and participates on committees as required.
  • Performs other duties as assigned

Qualifications

  • High School degree/GED required. AA or BA/BS in related field is desirable.
  • Must have a minimum of minimum of 2 years of experience, preferably with at least 1 in home health or home care nursing.
  • Must have Authorization, intake, medical records, and excellent computer skills, with Knowledge of Microsoft Windows OS, MS Office, Word, Excel and knowledge of medical terminology.
  • Must have a strong understanding of HMO, Medicaid, and Medicare Payors.
  • Must have the ability to Multi-task in fast-paced environment.
  • Must have excellent interpersonal and organizational skills.
  • Able to work in group and independent environment

Job Type: Full-time

Pay: $ $21.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Sick time
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Experience:

  • Intake and Scheduling Specialist: 1 year (Preferred)
  • Home Health Care: 1 year (Preferred)


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