Business Systems Analyst - Mettawa, United States - Sun Technologies

Description

Job Description

The Business Systems Analyst plays a crucial role in the technology product lifecycle assisting in the development and management of technology programs supporting Commercial Finance & Planning groups across the commercial Therapeutic business areas of Immunology, Oncology, Neuroscience, Eye care, and Specialty. This role entails having a detailed mindset with a deep understanding of all aspects of the System Product lifecycle for the respective business areas while managing the product business requirements from concept to production launch and throughout it's operational life.

Responsibilities

• Support the Product Owner in managing technology products from ideation to operation, including securing cross-functional alignment on project scope, solution, deliverables, and timeline.

• Proactively understanding current business processes and strategies, educating business stakeholders on existing technology capabilities, and influencing/developing proposed business-driven technology enhancements & features.

• Identifying current and emerging unmet business needs and evaluating features and technology solutions to address those needs, balancing between short-term and long-term value.

• Eliciting, defining, validating, and documenting business requirements with input from both business and stakeholders.

• Coordinating meetings with business and
stakeholders, and presenting or participating in discovery, clarification, solutioning or grooming sessions.

• Overseeing the health of all documents related to specific technology Products, including BRD or User Stories (JIRA), living documents, SLC-related documents, Master metadata or label documents, and appropriate methodologies for documentation maintenance.

• Identifying re-use opportunities and proposing viable pilot and MVP solutions.

• Ongoing requirements (demand) intake, scope clarification, epic and story grooming, estimating, traceability, generating timeline plans, defining, and executing UAT and testing strategies, release management, and validating engineering decisions.

• Compliance with applicable Policies and procedures.

• Assist in coordinating end-to-end testing and performance testing throughout sprint or cycle development phase of the project. Responsible for monitoring and tracking issues during UAT and functional testing.

Required:

• Minimum 8 to 10 years of BA or BSA experience.

• Understanding of financial planning, forecasting and data management concepts and systems.

• Excellent communication and people skills, with a keen ability to build trust, listen, and ask effective questions with the goal of creating a scalable and reusable business solution along with forming effective partnerships.

• Ability to interact with business stakeholders to demystify complex concepts without relying on technical language. Ability to effectively problem solve and generate viable solution or action item options.

• Thorough understanding of and hands-on experience with SLC (Software Life Cycle) phases, including Build and Run aspects of a Technology Product.

• Deep experience in eliciting, defining, and writing requirements for business application delivery in a pharmaceutical/healthcare company setting, including Reporting & analytics focused capabilities, BI and Visualization capabilities, and Business Process workflow or automation.

• Demonstrable working expertise of Agile methodology, process and ceremonies, Dev/Ops methodology, and associated tools. Demonstrable experience with JIRA and Confluence.

• Ability to collaborate, self-motivate and manage time & priorities.

• Manage project tasks and deliverables to target dates and timelines. Conduct effective team meetings both onsite and virtual (Teams).

Beneficial:

• Understanding of or experience within the life sciences and biopharmaceutical landscape, including role of manufacturers, providers, patients, payers, distributors, and policy makers.

• Demonstrable interest in technology trends and application of technology to improve end user's experience through innovation or disruption.

• Hands on experience with ServiceNow

Required Details