Customer Account Coordinator - Portland - Bel Fuse Inc.

    Bel Fuse Inc.
    Bel Fuse Inc. Portland

    2 days ago

    Description

    The Customer Account Coordinator is responsible for dealing with both pre- and post-sales support to customers and Regional Sales Managers in their region.

    All candidates should make sure to read the following job description and information carefully before applying.


    This person is the first point of contact for both internal and external customers to resolve customer-related issues/queries, such as deliveries and expedites.


    Are You Looking to:
    Provide pre- and post-sales support to customers, channel partners, reps and field sales Prepare weekly analysis reports to customers Support sales opportunities to Distribution, OEMs, HEV customers, Global Accounts, as well as prepare and maintain quotations Refer technical requests from customers, channel partners or reps to Sales or technical support Receive, review and process customer sales orders, ensuring that they comply with SOX requirements Manage quality returns and follow up with repair centers Are You Ready to: Liaise with customers on post sales activities, xhuatnn including solving problems related to order management, delivery and payment issues Perform detailed data validation spanning several different reports for Regional Sales Managers and customers Handle additional projects as assigned
    Remote working/work at home options are available for this role.

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