Service Manager - Cincinnati - Gem City Tire

    Gem City Tire
    Gem City Tire Cincinnati

    23 hours ago

    $65,000 - $115,000 (USD) per year *
    Description

    Gem City Tire – Sharonville, Ohio

    The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

    Gem City Tire is an Ohio-based independent Goodyear Commercial tire dealer with locations in Ohio, Indiana, Illinois, and Kentucky. We are currently seeking an experienced Service Manager for our Sharonville, Ohio, location in the Tire/Transportation Industry.

    Title: Service Manager

    Position Summary:

    • Full-time position.
    • Monthly performance bonus.
    • Experience in the Transportation Industry is a plus.

    Primary Responsibilities:

    • Supervises the day-to-day activities of all Service Department employees.
    • Customer service is a priority.
    • 100% interface with customers.
    • Dispatch all fleet work and road calls accordingly.
    • Communicate specific work assignments and responsibilities to associates.
    • Process repair order paperwork from beginning to invoicing.
    • Field incoming customer road calls, take all necessary information.
    • Contact customers for approvals and PO numbers as required.
    • Reviews and analyzes performance results and takes corrective action when applicable.
    • Organizes, trains, and develops all Service Department employees.
    • Enforces all company policies, including accident and workers' compensation paperwork.
    • Maintain a clean and safe work environment inside and outside of the building.
    • Other projects and tasks as assigned by the supervisor.
    • Transportation Industry experience is a plus.

    Qualifications:

    • This position requires a High School education or equivalent.
    • Strong analytical, problem – solving, and communication skills.
    • Working knowledge of Microsoft Word and Excel.
    • Excellent people relations skills.
    • Minimum 2 years of management experience. xhmxlyz
    • Prior commercial tire experience is a plus.
    * This salary range is an estimation made by beBee
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