Customer Experience - Wendell, NC
3 weeks ago

Job summary
We take pride in enabling sustainable progress through technology by empowering customers combining real and digital worlds improving how we live work today for next generation. Our people first global diverse team happy to support you challenge grow new ways.Responsibilities
- Taking an AI-first approach find solve problems enhance customer experience improve support processes.
- Supporting adoption continuous improvement customer-facing order management portal analyzing usage data customer feedback identify trends opportunities.
- Assisting with customer journey mapping identify process gaps inefficiencies communication breakdowns across touchpoints.
Job description
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