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    Road Supervisor - San Antonio, United States - Maruti Transportation

    Maruti Transportation
    Maruti Transportation San Antonio, United States

    1 week ago

    Default job background
    Full time
    Description
    Responsibilities:
    • The primary job purpose of this position is to support our operators in the field.
    • Monitors vehicle assignments and updates operators on service issues.
    • Monitors pull-outs and pull-ins.
    • Provides input to route changes/emergency needs due to inclement weather or other situations that demand attention.
    • Ensure data is inputted in company internal data system
    • Assists in investigating and resolving customer complaints.
    • Ensures operating policies and safety procedures are followed in the field.
    • Maintained training and compliance of files and facilitated training and safety meetings.
    • Ensures people are qualified to conduct their jobs safely and consistent with company policies and procedures.
    • Promotes and develops a safety and customer service culture consistent with company's stated objectives.
    • Continually monitor assigned area to ensure effective service and safe vehicle operation.
    • Help ensure that operators have support in the field and to provide guidance to operators
    • Provide operator coaching and training as needed
    • Ensures all vehicle operation is safely performed and that employees are properly trained
    • Investigate incidents and accidents
    • Monitor on-time performance and help service needs to meet on-time objectives
    • Support our operators in the field and help assign work as needed
    • Conduct vehicle inspections in the field and in the parking area
    • Perform road observations and ride checks with all Maruti Transportation employees
    • Required to report activities daily
    • Must maintain a strong interaction with our client in the field
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