Shop Floor Lead - Berkeley, CA, United States - Eileen Fisher

Description

It's all part of our commitment to doing business in a way that helps build a better industry.

Our clothes are sold at over 65 EILEEN FISHER retail stores, and 1,000 department and specialty stores internationally, as well as 2 RENEW stores, which feature gently worn and remade designs from our take-back program.

EILEEN FISHER is one of the largest women's fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability and transparency.

As an Eileen Fisher Store Leader, you will drive, and participate in all activities that support achieving store business objectives, while creating an unsurpassed service culture.

You will be a dynamic and inspiring leader who fosters strong internal and external relationship building skills.

As a Leader, you will emulate the brand as an Eileen Fisher Ambassador by embracing the values, purpose and strategic objectives of the company.

Drive and maximize key performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and achieving profitably.

Demonstrate sales leadership by playing an active role on the sales floor through customer engagement, ensuring the highest level of customer service is provided.

Manage and support stock levels through direct communication with key business partners to maximize full price selling, maintaining a high sell through, as well as alignment with new deliveries.

Train and communicate current product knowledge to all associates to ensure the team is fully educated on the brand and seasonal strategy by partnering with the appropriate internal DTC teams for product support.

Lead the team to consistently establish relationships and promote local events through continuous networking.

Manage to staffing budget and allocate staff resources and scheduling to effectively drive sales, ensuring excellent customer experience and profitability.

Proactively follow industry news and be aware of business trends and key competitors in the market.
Build a talent pipeline through networking.
Ensure a consistent and branded onboarding experience for all new hires.

Conduct coaching sessions with store team to review performance; Mentor and develop Assistant Store Leader, providing opportunities to learn and practice all aspects of leading the team and business.

Empower Assistant Store Leader to support in decision making process and development of employees.
Achieve business objectives by creating and utilizing a strategy to retain and attract potential clients, maximizing CRM technology.
Ensure accurate customer data is captured for the purpose of building relationships to personalize future client development opportunities.
Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events.
Awareness of all of our digital channels.
Analyze store performance and report current business trends to cover all aspects of the business.

Collaborate with P&C Partners (HR/OD), Payroll and Store Operations while adhering to and following all company policies and procedures.

Participate in annual Loss Prevention audit and ensure inventory integrity with shrinkage to meet company target.
Accountable for accurate inventory flow.
Responsible for maintaining store merchandising, visual standards and presentation.
Monthly Store Bonus Incentives
Employee Stock Ownership Plan
Comprehensive Health Insurance for full-time employees (medical, dental, life ins, etc.)
Wellness Reimbursement Program (education, PTO related expenses, spa services, fitness/ exercise fees, etc.)

Bachelor's Degree in a related field is preferred; Minimum of 3+ years of sales management experience in retail, or service related industry.

Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
Develop strong relationships with customers, team, and retail partners with effective communication.
Ability to manage competing priorities in a fast-paced environment.
Communicates and identifies strategies to ensure performance standards are met.

Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook; Flexibility to work a retail schedule which will include evenings, weekends, and additional hours as needed and holidays.

Standing required for an entire work shift, bending, twisting, climbing long and short ladders.
at floor level and/or team lift when necessary.
Assistant Store Leader, Sales Associates, Stock Associates
In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.

We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

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