FT Customer Support Associate - Hamilton - Equip

    Equip
    Equip Hamilton

    5 days ago

    Description

    At Equip, we're seeking a highly skilled Customer Support Associate to join our team. In this role, you'll be the primary point of contact for customers experiencing issues with our software or requiring assistance with its features.

    Main Responsibilities

    • Provide timely and courteous support via various channels including phone, email, chat etc
    • Investigate and troubleshoot software-related problems reported by users
    • Escalate unresolved issues to senior team members as appropriate

    We offer a comprehensive benefits package including medical dental vision 401k PTO and more. If you have excellent communication skills are patient proactive and enjoy problem-solving we'd love to hear from you.


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