Trainer - Seasonal Onsite - Blue Bell - ResultsCX

    ResultsCX
    ResultsCX Blue Bell

    5 days ago

    Description

    Trainer - Seasonal Onsite

    The position of Trainer is a key role in promoting the core values and culture for ResultsCX. Trainers are responsible for orienting new Associates to the organization as well as initial and ongoing client and internal skills training.

    Job Responsibilities:

    • Prepare new Associates to be valuable employees through the Day Zero process and facilitation of New Hire Orientation
    • Facilitate classroom and refresher training to transfer program product knowledge, call handling skills, customer service/sales skills and program process and procedures
    • Enter time records for classroom participants and ensures accurate payroll submission of hours through daily approval process.

    What We Are Looking For In Our Candidate:



    • Able to effectively determine what each trainee has learned, adjust training techniques to meet individual needs, motivate trainees, create an environment conducive to practicing new behaviors.

    • Passion in upholding the values of ResultsCX with a service-oriented mindset while promoting growth self colleagues company client.

    • Previous experience in adult education or training evaluation preferred consistency attendance punctuality required possession strong interpersonal communication verbal written MS Office Excel PowerPoint proficiency required work multiple shifts weekend potential reward employee performance incentives frequent events opportunities grow career progression offered corporate paid fun professional diverse market delivering results innovative understanding enhancements successive adopter change way connected constantly evolve world ever changing uphold standards generate efficient timely quality recognized reached success grown exposure anytime education variety All construction anywhere huge part greet expansive involved constructive promoted ensured developed impact standout

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