Manager, Telecom - Draper, UT

Only for registered members Draper, UT, United States

1 month ago

Default job background
+

Job summary

This is a high-impact leadership role where you'll stabilize and scale our NICE CXone platform while transforming how Telecom and Networking deliver for the business.

+

Responsibilities

  • Lead the Telecom and Network Engineering teams (6 engineers total) to deliver stable, scalable contact center and network infrastructure across the organization
  • Own the strategy, deployment, and ongoing optimization of the NICE CXone platform, including resolution of current chat and voice functionality issues impacting agent productivity and customer satisfaction
  • Partner closely with Call Center leadership, Product teams, and cross-functional stakeholders to rebuild trust, establish clear communication channels, and shift the team's reputation from reactive to strategic
  • Drive critical infrastructure projects including the Salt Lake City to Dallas/Fort Worth data center migration,

Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.



Similar jobs

  • Work in company

    Manager, Telecom

    Only for registered members

    Job summary:Manager Telecom · SeekWell is the parent company of · 1-800 Contacts, · Luna, · The Framery. · This is a high-impact leadership role where you'll stabilize and scale our NICE CXone platform while transforming how Telecom and Networking deliver for the business. We're ...

    Draper, UT

    1 month ago

  • Work in company

    Telecom Warehouse Manager

    Only for registered members

    +The Low Voltage Material Manager is responsible for overseeing the procurement and distribution of low-voltage materials for multiple projects. · +Review drawings to determine low-voltage material requirements. · Souce and procure low-voltage materials; manage purchase orders an ...

    Salt Lake City, UT

    1 month ago

  • Work in company

    Regional Partner Development Manager – Telecom Sales

    Only for registered members

    AireSpring is seeking a Regional Partner Development Manager to expand and strengthen its channel partner ecosystem across the Central, West, and East regions. The role focuses on recruiting, enabling, and supporting partners to drive sales of AireSpring's advanced telecom and cl ...

    Salt Lake City, UT

    1 month ago

  • Work in company

    Manager, Unified Communications

    Only for registered members

    This is a high-impact leadership role where you'll stabilize and scale our NICE CXone platform while transforming how Telecom and Networking deliver for the business. · Lead the Telecom and Network Engineering teams to deliver stable, scalable contact center and network infrastru ...

    Draper

    1 month ago

  • Work in company

    Manager, Unified Communications

    Only for registered members

    This is a high-impact leadership role where you'll stabilize and scale our NICE CXone platform while transforming how Telecom and Networking deliver for the business. · ...

    Draper Full time

    1 month ago

  • Work in company

    Credit & Collections Specialist

    Only for registered members

    Job summary · A Credit & Collections Specialist is needed to engage with past due customers and resolve delinquency while maintaining a positive relationship. · ResponsibilitiesProactively contact customers through outbound phone calls. · Handle inbound phone calls. · ...

    Draper

    2 weeks ago

  • Work in company

    Property & Title Agent

    Only for registered members

    The Property & Title Agent will coordinate tasks to support the Property & Title Department. The ideal candidate has proven ability to manage multiple projects and responsibilities simultaneously whilst maintaining excellent service and exceeding expectations. · ...

    Draper

    2 weeks ago

  • Work in company

    MicroStrategy Developer

    Only for registered members

    We are hiring MicroStrategy Developer for our client. · Design and develop high-value reports and dashboards · Create Adhoc SQL reports · Delivering high quality business intelligence solution · Developing business intelligence applications for data analysis optimized for the b ...

    Draper

    2 weeks ago

  • Work in company

    Billing Specialist

    Only for registered members

    We are hiring Billing Specialist for one of our clients. · We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, · Life Sciences,Oil & Gas,E ...

    Draper

    2 weeks ago

  • Work in company

    Energy AR Analyst

    Only for registered members

    WeareoneofthefastestgrowingITConsultingcompanyacrosstheUSAandwearehiring"EnergyARAnalyst"foroneofourclients. · Responsibilities:Reviewingoutstandingaccountsreceivabludentodeterminevalidityandaccuracy · Foritemswheneedtoadjustsshouldknowthebasicaccountingtocorrectthesubledger · He ...

    Draper

    2 weeks ago

  • Work in company

    Commercial Operations Helpdesk Associate

    Only for registered members

    We are hiring Commercial Operations Helpdesk Associate for one of our clients. · ...

    Draper

    2 weeks ago

  • Work in company

    Front Office Call Agent/Customer Service Representative

    Only for registered members

    We are hiring a Customer Service Representative for one of our clients. · Accessing multiple electronic systems and document steps taken to efficiently service the customer · Determine action required based on established procedures to protect the Bank's assets; work with supervi ...

    Draper

    2 weeks ago

  • Work in company

    Procurement and Contracts Manager

    Only for registered members

    The Procurement & Contracts Manager at eBay plays a pivotal role in ensuring our global marketplace thrives with world-class infrastructure. · Manage the sourcing and procurement process for telecom and data center services, ensuring scalability and cost-effectiveness · Negotiate ...

    Draper, UT

    1 week ago

  • Work in company

    Security Officer

    Only for registered members

    Allied Universal offers rewarding careers that provide you a sense of purpose. As a Security Officer - Part-Time Perimeter Patrol in Draper, UT, you will serve and safeguard clients in various industries. · ...

    Draper Part time

    6 days ago

  • Work in company

    Senior Business Account Executive

    Only for registered members

    We’re seeking a Senior Business Account Executive to drive new business acquisition within the small and mid-sized business (SMB) segment. · This role focuses on selling advanced connectivity and communications solutions, managing a defined territory, and consistently exceeding r ...

    Sandy

    3 weeks ago

  • Work in company

    Operations Analyst

    Only for registered members

    We are seeking an analytically sound and relentless Operations Analyst to join our team, supporting functional partners and driving strategic initiatives. · - Collect, interpret, and present operational data to identify trends and performance gaps.- Develop dashboards and reports ...

    Sandy OTHER

    1 month ago

  • Work in company

    Tech 2, Quality Assurance

    Only for registered members

    The Quality System Specialist II (QSSII) is accountable for review of complaints for MDR reportability and completion of Medical Device Reports into the eMDR system. · Maintains and resolves assigned tasks through the complaint database. · ...

    Sandy

    2 weeks ago

  • Work in company

    Lab Technician

    Only for registered members

    The Lab Technician supports manufacturing and assembling clinical products including lab maintenance. · Cleans lab supplies and glassware · Builds panels/dispense bottles · ...

    Sandy

    2 weeks ago

  • Work in company

    Spec 4, Medical Affairs

    Only for registered members

    We are one of the fastest growing IT Consulting company across the USA and we are hiring Medical Writer for one of our clients. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 500/1000 to Start-ups across various verticals like Te ...

    Sandy

    2 weeks ago

  • Work in company

    Manager Unified Communications

    Only for registered members

    We are seeking a strategic and technically strong Unified Communications Manager to lead our global communications technology strategy from our headquarters in Sandy, Utah. · ...

    Sandy, UT

    6 days ago