Service Manager - Wayzata, United States - Walser

    Walser
    Walser Wayzata, United States

    1 week ago

    Default job background
    Description


    Come join our Walser family Our company has been a pioneer in the automotive industry with over 65 years of service.

    We believe in Family, Career and Diversity.

    We show that through progressive, family-focused benefits and perks, compelling career paths, and a commitment to diversity, inclusion, and belonging.

    Compensation k Base based on experience + incentive opportunities

    How does our Service Manager Drive Impact?

    Our Service Manager will be someone who will be providing our customers with prompt, courteous and effective service.

    Some of the responsibilities would include:
    Serving as a liaison between the technicians and the customer, while ensuring the customer has a positive experience.


    Oversee all the HR functions of the service department staff which includes hiring, work schedules, training, employee reviews, payroll along with supporting career development.

    Manage rental and courtesy vehicle fleet.


    We're Looking For:
    Strong written, verbal, and interpersonal communication skills.
    Exceptional customer service skills.
    Minimum one year service writing experience.
    High level of detail orientation and accuracy.
    Proven experience working within a team environment.
    Familiarity with using Microsoft Office and being able to utilize other computer programs as needed.
    ADP experience is highly desirable.
    Having a good understanding of automotive parts and cars is desirable.
    Prior supervisory or management experience is a plus.

    This position will require you to move around the dealership and is not limited to sitting, standing, reaching, bending, and lifting.


    What We Offer:
    Medical, Dental, Vision coverage & HSA/FSA
    Paid Parental Leave (Maternity, Paternity, Adoption)
    Adoption Assistance Program
    Life Insurance and 401K with Employer Match
    Pet insurance and Employee discounts
    Access to our Employee Resource Groups, such as: Women of Walser, Drive with Pride and Asian Hmong Alliance
    The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube

    We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis


    They are:
    Do The Right Thing

    • Nothing is worth compromising a relationship.
    Lead By Example

    • Be willing to help no matter how difficult the challenge.
    Display Positive Energy

    • A good attitude is highly contagious.
    Be Open Minded

    • The only thing that is constant is change.
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
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