Team Lead, Support Operations - Alpharetta, GA
1 month ago

Job summary
Infor is seeking a Support Operations Team Lead to lead Product Support Analysts supporting Department of Defense (DoD) customers utilizing Infor's Hospitality Management Solution (HMS).
+Responsibilities
- Supervise and/or coordinates activities for a team of Support Analysts to ensure attainment of productivity and quality standards.
- Establish and organize work schedules including vacations and holidays to ensure adequate coverage.
Job description
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