HVAC Service Technician - Marlborough - Jetson Inc

    Jetson Inc
    Jetson Inc Marlborough

    1 day ago

    $50,000 - $95,000 (USD) per year *
    Description
    About Jetson:
    Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better.
    Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company - making clean energy simple, transparent, and affordable.
    We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done.
    The Opportunity:
    We're seeking a skilled Service Technician to join our team, specializing in diagnosing, troubleshooting, and supporting residential heat pump systems. This is a non-selling role - your focus will be on technical excellence and customer confidence, not sales quotas or upselling.
    You'll play a key part in ensuring our installations meet the highest performance and quality standards. In this role, you'll perform system diagnostics, conduct walkthroughs of challenging installations, and provide field insights to improve our processes and training.
    What You Will Do:
    • No sales quotas or product upselling, this is a purely technical and support-focused position.
    • You will not be responsible for closing deals or promoting upgrades. Your expertise ensures that systems perform at their best.
    • Diagnose and troubleshoot performance issues with heat pumps and related HVAC systems.
    • Conduct on-site walkthroughs of complex or high-priority installations to ensure proper setup and system operation.
    • Provide detailed technical assessments and feedback to installation teams, project managers, and engineering staff.
    • Verify system functionality, airflow, and refrigerant performance; document findings in field reports.
    • Support training efforts by identifying recurring installation challenges or best practices.
    • Collaborate closely with internal teams to ensure jobs are completed safely, efficiently, and to spec.
    • Maintain accurate service documentation and uphold safety and quality standards.
    • Will require some overtime during peak heating and cooling seasons.
    What You Bring:
    • 3+ years of experience as an HVAC or heat pump technician
    • In-depth knowledge of heat pump systems, controls, and commissioning.
    • Strong diagnostic and problem-solving skills.
    • EPA certification (Type II or Universal) required.
    • Excellent communication and documentation abilities.
    • A commitment to professionalism, safety, and customer satisfaction.
    Job Type:Full-time
    Pay: $35 - $50 per hour
    Benefits:
    Dental Care
    Extended Health Care
    Vision Care
    Life Insurance
    Education Support
    Free Lunch
    Tools Provided
    Uniform Provided
    Work Location: Marlborough
    * This salary range is an estimation made by beBee
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