VP, End User Infrastructure and M365 Operations - New York - GIC Private Limited

Description

VP, End User Infrastructure and M365 Operations

Location: New York, US

Job Function: Technology Group

Job Type: Permanent

GIC is one of the world's largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world's industry leaders. As a leading global long‑term investor, we work at the Point of Impact for Singapore's financial future, and the communities we invest in worldwide.

Technology Group

We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.

Infrastructure and Cybersecurity Resilience (ICR)

We design, build, and secure the technology foundations that power GIC's global investment operations. We aim to deliver resilient, scalable, and secure infrastructure that empowers our people and businesses to perform securely, efficiently, and effectively.

What impact will you make in this role?

We are looking for an experienced and highly skilled Microsoft 365 Engineer with strong hands‑on expertise in engineering, security and automation. The ideal candidate will be responsible for building, securing, and maintaining Microsoft 365 services across the enterprise – ensuring optimal performance, robust security, and compliance.

This is a technical, hands‑on engineering role that involves daily operational support, advanced troubleshooting, PowerShell automation, and collaboration with security and identity teams to enhance the M365 ecosystem.

What will you do as a VP, EUI and M365 Operations?

Service Operations, Security & Compliance

• Oversee day‑to‑day operations and health of core M365 & AVD services — Exchange Online, SharePoint Online, OneDrive, Teams, Intune (including endpoint and mobile management), and AVD.
• Manage and optimize device compliance, configuration profiles, and application protection policies in Intune to ensure consistent user experience and security posture.
• Administer M365 tenant settings, including license management, mail flow rules, and Teams/SharePoint governance controls.
• Execute and maintain operational automation (e.g. PowerShell scripts) for reporting, compliance validation, and routine administration.
• Lead troubleshooting and resolution of complex service, sync, and policy issues across hybrid and cloud M365 environments.
• Enforce Conditional Access, MFA, and device compliance policies via Entra ID and Intune, ensuring consistent enforcement across user groups.
• Conduct regular reviews of Secure Score and compliance insights to track posture and drive remediation actions.
• Respond to and coordinate resolution of security alerts and incidents partnering with SOC and Identity teams for timely remediation.
• Support integration of M365 services with on‑prem Active Directory, Entra ID, Azure, and security platforms.
• Manage hybrid identity operations, including AAD Connect synchronization, authentication methods, and password policy enforcement.
• Collaborate with Security, Cloud Infrastructure, and End User Engineering teams to implement operational improvements and strengthen Zero Trust controls.
• Maintain accurate operational documentation, configuration baselines, and change records to ensure audit readiness and service transparency.
• Develop and maintain runbooks and automation playbooks for common workflows to improve efficiency and consistency across the Operations team.
• Monitor Microsoft 365 roadmap updates, assess operational impact, and coordinate secure adoption of new features.
• Drive continuous improvement in service reliability, user experience, and operational efficiency through proactive monitoring and analytics.

What makes you a successful candidate?

• At least 12 years total IT experience, with 5+ years hands‑on in M365 operations.
• Strong technical knowledge of Exchange Online, Teams, SharePoint, OneDrive, and Intune.
• Microsoft Defender suite, Purview Compliance, and Entra ID security controls.
• PowerShell scripting (advanced level – automation, APIs, bulk actions, reporting).
• Conditional Access, MFA, identity protection, and device compliance.
• Experience managing hybrid identity setups (AAD Connect, password hash/single sign‑on).
• Strong analytical and troubleshooting skills for M365‑related incidents and service issues.
• Understanding of Zero Trust concepts and secure collaboration practices.

Preferred Qualifications / Certifications:

• Microsoft Certified: M365 Security Administrator Associate (MS‑500)
• SC‑300 or AZ‑500 (strong plus)
• Experience working with Microsoft Sentinel or other SIEM tools.
• Familiarity with API integrations or Graph API for M365 automation.

Work at the Point of Impact

We need to be forward‑looking to attract the right people to help us become the Leading Global Long‑term Investor. Join our ambitious, agile, and diverse teams – be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guide us in how we make our day‑to‑day decisions. We strive to inspire and make an impact.

Flexibility at GIC

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in‑person collaboration but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

We are an equal opportunity employer

As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Compensation

Our compensation philosophy reflects several principles. We strive to provide a competitive compensation package to attract and retain talent globally. We pay for performance, and reward sustainable results.

Total pay for this position comprises base pay and bonus. The anticipated base salary range for this role is between $140,000 and $180,000. Bonuses, which may form a meaningful proportion of the total pay package, are determined based on company and individual performance.