IT Helpdesk Engineer - Colorado Springs, CO
2 weeks ago

Job Summary
We are looking for a skilled IT Help Desk Engineer to provide first- and second-level technical support for end users.Responsibilities
- Provide L1/L2 technical support via phone, email, chat, and ticketing tools.
- Diagnose and resolve issues related to Windows OS, laptops/desktops printers peripherals LAN/WAN VPN Wi-Fi Active Directory tasks user account creation password resets group policies Microsoft Office 365 Outlook Teams OneDrive SharePoint Log track resolve incidents using ITSM tools ServiceNow Remedy Jira etc. escalate unresolved issues to L3/engineering teams as required Follow SLAs document solutions maintain knowledge base articles Assist with hardware/software installations upgrades asset management Provide excellent customer service ensure high user satisfaction.
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
IT Helpdesk Engineer
2 weeks ago
We are looking for a skilled IT Help Desk Engineer (L1/L2 Support) to provide first- and second-level technical support for end users. · Strong knowledge of Windows 10/11, MS Office, Office 365. · Experience with Active Directory & basic networking concepts. · ...
Tier 1 Helpdesk Technician
2 weeks ago
The Tier 1 Helpdesk Technician provides frontline technical support for the Deployable Communications Capability Services System and Western Hemisphere Command-Forward. This role ensures uninterrupted access to critical communications, software, hardware, and mission systems for ...
Tier 1 Helpdesk Technician
2 weeks ago
The Tier 1 Helpdesk Technician provides frontline technical support for the Deployable Communications Capability Services System (DCCS) and Western Hemisphere Command‑Forward (WHC‑FORWARD). This role ensures uninterrupted access to critical communications, software, hardware, and ...
Computer User Support Specialist
1 month ago
The Computer User Support Specialist will provide Tier I and Tier II helpdesk support while contributing to the design and implementation of high-quality operating system components. · This role requires a strong understanding of operating system internals, file systems, memory a ...
Computer User Support Specialist
1 month ago
The Computer User Support Specialist will provide Tier I and Tier II helpdesk support while contributing to the design and implementation of high-quality operating system components. · ...
SATCOM Helpdesk Support Technician
2 weeks ago
At Raytheon we value trust respect accountability collaboration and innovation. We are seeking a satcom helpdesk support technician to work in Colorado Springs partially on customer site and partially remote. · Typically requires a bachelors in science technology engineering or m ...
Conference Room Engineer
1 month ago
Resolving issues related to in-room technology, Audio Visual and Video Conferencing (AV/VC) equipment failure, physical malfunction and software configurations. · The Conference Room Engineer will: · Provide on-site broadcast and event support for client event structures, · Maint ...
Conference Room Engineer
1 month ago
We have an immediate opportunity available for a Conference Room Engineer supporting Tier 2/3 video conferencing equipment and providing ongoing Video Conferencing Technical Support to our premier aerospace client. · Provide on-site broadcast and event support for client event st ...
This position involves supporting virtual machines and applications within a Platform As A Service environment. · ...
Network Operations Center Help Desk Engineer
3 weeks ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. · ...
Network Operations Center Help Desk Engineer
1 month ago
+L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. · ...
Network Operations Center Help Desk Engineer
2 weeks ago
L3Harris es una empresa dedicada al reclutamiento y desarrollo de talento altamente desempeñado quien esté apasionado por lo que hace. · ...
Network Operations Center Help Desk Engineer
1 month ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. Fundamental to our culture is an unwavering focus on valu ...
Executive Communications Administrator
12 hours ago
+ Job Summary · Bowhead seeks a Executive Communications Administrator to support our customer on the PICRD II contract in Colorado Springs, CO.Provide CSD helpdesk services as available commensurate with CSD Helpdesk Administrator LCAT. · Provide IT services, Service Desk, and V ...
Network Operations Center Help Desk Engineer
2 weeks ago
Job summarySeeking a Senior Associate Network/Helpdesk Engineer to monitor security of the network using ACAS and other tools to produce reports for Senior Leaders on the overall security level of the network. The Information Assurance specialist will be required to collaborate p ...
Network Operations Center Help Desk Engineer
1 month ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. · Bachelor's Degree and minimum of 2 years of prior relevant experience or a Graduate Degree and a minimum of 0 years of prior related experience. In lieu of a degree, ...
Helpdesk System Administrator
2 weeks ago
Auria is looking to hire a Helpdesk System Administrator to support the C2BMC program. This role focuses on providing help desk support to C2BMC Global customers by troubleshooting and resolving a wide range of technical issues on both Linux and Windows systems.Configuring and ma ...
Conference Room Engineer
1 month ago
Dexian has an immediate opportunity available for a Conference Room Engineer supporting Tier 2/3 video conferencing equipment and providing ongoing Video Conferencing Technical Support to our premier aerospace client. · Provide on-site broadcast and event support for client event ...
Help Desk Support Specialist
1 month ago
+The Help Desk Support Specialist provides technical assistance and support to end-users. · +Supports onboarding by validating network access. · Ensures all requirements are met by end user while in processing to allow for network access. · Provides direct, indirect, logical and ...
Helpdesk System Administrator
2 weeks ago
Auria is looking to hire a Helpdesk System Administrator to support the C2BMC program. This role focuses on providing help desk support to C2BMC Global customers by troubleshooting and resolving a wide range of technical issues on both Linux and Windows systems.We are seeking a d ...