Software Support Engineer - Bentonville, AR
4 days ago
Job summary
We are urgently looking for a Software Support Engineer @ Bentonville AR Duration: 6 to 12+ Months Rate: DOE Description:Duties: Assists in providing guidance to small groups of two to three engineers including offshore associates for assigned Engineering projects by proving pertinent documents directions examples and timeline Provides support to the business by responding to user questions concerns and issues researching identifying needed solutions determining implementation designs providing guidance regarding implications of new and enhanced systems identifying short and long term solutions directing users to appropriate contacts for issues outside of associate's domain Reviews project requirements translating requirements into technical solutions researching identifying alternative solutions determining needed solution based on return on investment and value add to the business gathering requested information writing developing code conducting unit testing communicating status issues team members stakeholders collaborating with project team cross functional teams interpreting information identifying solution ensuring sustainable across implementation use troubleshooting open issues bug-fixes ensuring on-time delivery hand-offs Troubleshoots business production issues by gathering performing root cause analysis engaging support teams assist resolution developing driving development action plan performing actions designated results completing online documentation Participates discovery phase small medium-sized projects come up high-level design partnering product management project management business user experience teams
- Must have experience Java J2EE Cordova PhoneGap HTML5 CSS3 JavaScript JDBC RESTful Web Services XML JSON Apache Kafka Jenkins Log4j TestNG IntelliJ Apache Tomcat Cassandra
Job description
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