Client Concierge - Plano, TX

Only for registered members Plano, TX, United States

20 hours ago

Default job background
$40,000 - $80,000 (USD) per year *
* This salary range is an estimation made by beBee
A Day in the Life of the Client Concierge · Warmly greeting clients in person and over the phone.  Providing basic knowledge and education about our wide variety of services. · Manage front desk duties such as checking patients in/out, answering phone calls, greeting clients, ove ...
Job description

A Day in the Life of the Client Concierge

  • Warmly greeting clients in person and over the phone.  Providing basic knowledge and education about our wide variety of services.
  • Manage front desk duties such as checking patients in/out, answering phone calls, greeting clients, overseeing inventory counts, and keeping supplies fully stocked while ensuring a positive and warm experience for our clients
  • Maintain a clean and professional environment throughout the facility
  • Assistant providers and managers with client scheduling and maintaining the appointment books.
  • Comply with all company policies and procedures to ensure streamlined processes within the location
  • Ensure POS system is managed effectively and accurately with all client appointment and employee information added. 

Required Skills, Qualifications, and Experience

  • Previous customer service experience (1 year) required
  • Flexible schedule with the ability to work weekends
  • Previous experience working in a med spa or medical office preferred
  • Excellent written and verbal communication skills
  • Ability to multi-task while being attentive to clients and remaining flexible to the needs of the business
  • Ability to work as part of a team and take initiative
  • Enthusiastic, friendly and energetic personality with a genuine desire to provide outstanding service
  • Must Maintain patient/client confidentiality in accordance with HIPAA regulations and company policy
  • Must maintain a high level of integrity with a strong ethical foundation
  • Must be able to reach above shoulder height, crawl, kneel, and push/pull up 50 lbs.
  • Must have a working knowledge of Microsoft applications 
  • Bilingual preference given
  • Other duties as assigned
  • Must work 20-30 hours per week


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