Hypercare Analyst - Chicago

We are seeking a Hypercare Analyst to join our direct client's team and help manage high-priority customer escalations that impact revenue, customer satisfaction, and brand reputation. · This role will work cross-functionally with Support, Engineering, Product Management, and VS& ...

High school diploma or equivalent required. 2+ years of experience in project management, technical account management, customer escalations or related roles. Familiarity with Salesforce, Google Workspace and Jira. · Familiarity with Slack · ...

+The Hypercare Analyst will be responsible for identifying accounts at risk of loss or negative brand awareness. · +- Owning and managing a portfolio of Hypercare accounts as the primary point of contact throughout recovery lifecycle · - Coordinating with Support, Engineering, Pr ...

The Hypercare Analyst will be responsible for identifying accounts at risk of loss or negative brand awareness and creating a reportable structure for managing and sharing escalation information.Identifying accounts at risk of loss or negative brand awareness · Creating a reporta ...

The Hypercare Analyst will be responsible for identifying accounts that are at risk of loss or negative brand awareness and creating a reportable structure for managing and sharing information around escalations. · Familiarity with Salesforce, Google Workspace, Jira, and Slack. ...

We are seeking a Hypercare Analyst to support high-priority customer escalations within an enterprise technology environment. · Own and manage escalated ( ...

The Senior Salesforce Trainer is responsible for driving practical, role-based Salesforce adoption across sellers and managers with a strong focus on post-launch reinforcement hypercare support and sustained behavior change. · This role partners closely with the Rollout & Adoptio ...

We are seeking an experienced · SAP FP&A Systems Analyst · to support a large-scale · finance systems transformation initiative · for a global enterprise organization. · ...

We are seeking a Hypercare Analyst to support high-priority customer escalations within an enterprise technology environment. · Own and manage escalated ("red") customer accounts throughout the recovery lifecycle · Identify risks to customer satisfaction, revenue, and brand reput ...

Our client, a global industry-leading organization is seeking two FP&A Systems Analysts (Interim) to support a large-scale Manufacturing Engineering & Contracting Plan Book Transformation initiative. · ...

The Senior Salesforce Trainer is responsible for driving practical, role-based Salesforce adoption across sellers and managers. · This role partners closely with the Rollout & Adoption team to ensure Salesforce changes are understood, usable, and embedded into day-to-day workflow ...

We are seeking an experienced · SAP FP&A Systems Analyst to support a large-scale finance systems transformation initiative for a global enterprise organization.This role will focus on financial planning systems, testing, reporting automation, · and end-user enablement across ma ...

We are seeking a highly skilled Payment Systems Developer to lead the migration of transaction processing infrastructure from BASE24 Classic to BASE24-eps.The ideal candidate will have deep expertise in NonStop/Tandem systems, card payment processing, and switching/interchange te ...

We are seeking an experienced payment systems developer to lead and execute the migration of our transaction processing infrastructure from BASE24 Classic to BASE24-eps. · This role requires deep technical expertise in both platforms, strong analytical skills, and the ability to ...

We are seeking an experienced Payment Systems Developer to lead and execute the migration of transaction processing systems from BASE24 Classic (NonStop) to BASE24-eps. · ...

The Distribution Analyst has responsibilities for providing analysis and insights within warehouse operations and external warehouse relationships by developing, producing performance metrics for use in managing Ardagh Metal Packaging – North America (AMP-NA) business. · This inc ...

TheHypercareAnalystsupports highprioritycustomerescalationswhererevenueimpactorbrandriskispresent. · Thisrolegenerallyfocusesonstabilizingaccountsdrivingrecoveryplansandensuringtimelyissueresolutionthroughstrongcrossfunctionalcoordinaton. ...

The Hypercare Analyst supports high priority customer escalations where revenue impact or brand risk is present. This role focuses on stabilizing accounts, driving recovery plans, and ensuring timely issue resolution through strong cross functional coordination. · ...

Medline is seeking a talented individual with experience working on enterprise grade CRM implementations. The CRM Team Lead position will be leading internal teams of developers and analysts to deliver high quality enterprise CRM and reporting solutions.Manages and customizes the ...

Lead enterprise-grade CRM implementations with dedicated teams of developers and analysts to implement high-quality CRM and reporting solutions. · Oversee and customize the CRM system. · Collaborate with business stakeholders to develop functional and technical specifications. · ...