Customer Service Technician - Northumberland, United States - Strong Spas

Description

Job Description

Join our team at Strong Spas as a Full Time Customer Service Technician Imagine a role where you get to interact with customers daily, providing top-notch service with a smile. In this exciting position, you will have the opportunity to showcase your problem-solving skills and technical expertise in a fast-paced environment. As an Onsite Customer Service Technician in Northumberland, Pennsylvania, each day will bring new challenges and opportunities for growth.

With a competitive pay rate of $14/hr plus a $3/hr weekly attendance bonus, your hard work will be rewarded. Take the first step towards a fulfilling career with us - apply today You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Paid Time Off, and Employee Discounts. Unlock your potential with Strong Spas

Strong Spas is a manufacturing company dedicated to creating state of the art hot tubs for customers to enjoy for years to come. Focused on quality and customer service, we create hot tubs that are both innovative and relaxing. With core values of constant improvement and continuous learning we provide an environment for our employees that's dedicated to growth, acceptance and opportunity.

Exciting opportunity alert Are you someone with excellent troubleshooting skills, a knack for great customer service, and who thrives in a team environment? If so, you could be the perfect fit for our expanding Customer Service Technician team at Strong Spas in Northumberland, Pennsylvania.

In this role, you'll be instrumental in identifying and resolving technical concerns for our valued customers, logging details in our database, and even having the opportunity to offer additional spa products and accessories. At Strong Spas, we value our team members and offer a range of benefits including medical, dental, and vision insurance, paid time off, a 401k with matching, weekly bonuses, and more. Join us and experience a professional yet traditional company culture where continuous learning and growth are encouraged.

Check us out on social media and see why Strong Spas is the place to be Visit us at

To excel in the role of Customer Service Technician at Strong Spas, you'll need to have a strong foundation in troubleshooting skills to effectively address technical concerns. Proficiency in email communication and typing will be essential for documenting customer interactions and logging complaint details accurately. Strong verbal communication skills are a must for handling customer inquiries over the phone with professionalism and empathy. As a member of our team, you'll utilize various software tools to ensure seamless communication and efficient issue resolution.

If you're a tech-savvy individual with a passion for providing exceptional customer service, this position offers a dynamic environment where your skills will be put to the test daily. Join us at Strong Spas and be part of a team dedicated to innovation, integrity, and continuous learning.

Knowledge and skills required for the position are:

• Troubleshooting
• Email communication
• Typing Skills
• Phone Skills

If you think this job aligns with your requirements, then submitting an application is simple. Good luck