- Integrity – We never compromise on our word. We act with transparency – we are a trusted partner.
- Pride – We are proud of our people and they are proud to work for MasterCorp.
- Quality – We do things the right way and strive to continuously improve every day.
- Dependability – We keep our promises. We are accountable for our actions. We meet or beat our deadlines – you can count on us.
- Respect – We value and appreciate every member of our team. We treat each other as we wish to be treated ourselves.
- Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Optimizes Work Processes – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives.
- Courage – Steps up to address difficult issues and says what needs to be said.
- Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations.
- Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
- EXPERIENCE AND EDUCATION
- High School Diploma or equivalent combination of education and work experience
- 18 months of full-time work experience directly related to the role.
- Prefer experience with stripping/waxing floors.
- Carpet cleaning experience.
- Must be trained thoroughly before beginning work - mentor (trainer) approval before working alone.
- Must be well versed on chemicals and their use.
- None
- Rarely – on average 5% of travel on a quarterly basis
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintain a high standard of excellence.
- Work with efficiency and quality.
- Inspect all areas prior to cleaning for damage, stains, or fraying. Delete fraying
- Determine washing method based on condition. – cleaning method
- Vacuum loose dirt/debris from items to be cleaned.
- Pre-treat stains according to fiber- surface
- Walk all assigned buildings or floors to ensure all are ready for occupancy.
- Report unit maintenance issues as per company procedure.
- Lift and move furniture as needed.
- Properly use carpet cleaning equipment.- floorcare
- Maintain carpet cleaning equipment daily.
- Store all chemicals in approved area.
- Assist in maintaining cleanliness and organization of storage closets.
- Maintain and operate company owned vehicles.
- Ensure a safe working environment at each site and office.
- Demonstrate a sense of urgency to ensure duties are completed on time.
- Personal timeliness. Be prompt with all assignments and appointments.
- Use supplies and equipment efficiently and effectively.
- Perform inventories of supplies and equipment.
- Assist in solving guest complaints promptly.
- Create strong, positive customer relations.
- Willing and able to assist resort guests and owners.
- Knowledgeable of the resort.
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Description
Job Description
Overview:
POSITION OVERVIEW:
The Floorcare Technician is responsible for cleaning and maintaining carpet while meeting quality and timeliness standards. A Floorcare Technician must ensure he or she follows the company mission statement and values always.
Our Values Every associate must demonstrate our values of:
COMPETENCIES REQUIRED
Drives Results – Consistently achieves results, even under tough circumstances.
Qualifications: