Regional Quality Assurance Manager - Diamond Bar, United States - Bridgeway Professionals Inc

Description

Location:
Diamond Bar office (NOT REMOTE); Territory includes regions in CA, NV, WA, and AZ

Industry:
Community Service, Special Needs, Healthcare, Behavioral Health

Job Duties and Responsibilities:

Ensure Quality of Care:

Manage and oversee the quality of care provided to individuals with developmental or behavioral impairments within the designated territory.

Knowledge of Programs and Regulations:

Possess a strong working knowledge of county and state programs, as well as regulatory and legal requirements related to healthcare, special needs services, and behavioral health.

Track Record of Performance:

Demonstrate a proven track record of delivering on key performance indicators (KPIs) related to quality of care, compliance, and service delivery.

Implement Quality Improvement Initiatives:

Identify areas for improvement in service delivery and quality of care, and develop and implement initiatives to address these areas.

Utilize Technology:
Utilize technology solutions and tools to track and monitor quality metrics, streamline processes, and enhance service delivery effectiveness.

Collaborate with Stakeholders:
Collaborate with internal teams, external partners, and regulatory agencies to ensure compliance with quality standards and regulations.

Training and Development:
Provide training and support to staff members to ensure understanding and adherence to quality standards and best practices.

Continuous Improvement:

Stay abreast of industry trends, best practices, and emerging technologies in community services, special needs, healthcare, and behavioral health, and incorporate them into quality assurance processes.

Qualifications:
Bachelor's degree in Healthcare Administration, Social Work, Psychology, or related field. Master's degree preferred.

Minimum of 5 years of experience in quality assurance or related field, preferably in the community service, special needs, healthcare, or behavioral health sectors.

Strong understanding of county and state programs, regulatory requirements, and legal standards related to healthcare, special needs services, and behavioral health.

Excellent communication, interpersonal, and leadership skills, with the ability to collaborate effectively with diverse stakeholders.
Proficiency in utilizing technology solutions and tools for data analysis, reporting, and quality improvement initiatives.
Ability to travel within the designated territory as needed.
THERE IS ONLY ONE WAY TO SUCCEED AT ANYTHING AND THAT IS TO GIVE EVERYTHING – Vince Lombardi
NEVER TELL PEOPLE HOW TO DO THINGS. TELL THEM WHAT TO DO AND THEY WILL SURPRISE YOU WITH THEIR INGENUITY. – General George S Patton
LET ME WIN, BUT IF I CANNOT WIN, LET ME BE BRAVE IN THE ATTEMPT – Motto of the Special Olympics
LIFE IS 10% WHAT HAPPENS TO YOU AND 90% HOW YOU RESPOND TO IT – Lou Holtz
WE CAN'T HELP EVERYONE, BUT EVERYONE CAN HELP SOMEONE – Ronald Reagan
PEACE BEGINS WITH A SMILE – Mother Teresa
FOR IT IS IN GIVING THAT WE RECEIVE – Francis of Assisi
FAITH IS TAKING THE FIRST STEP EVEN WHEN YOU DON'T SEE THE WHOLE STAIRCASE – Martin Luther King, Jr.
BE THE CHANGE YOU WISH TO SEE IN THE WORLD – Mahatma Gandhi
NO ONE IS USELESS IN THIS WORLD WHO LIGHTENS THE BURDEN OF IT TO ANYONE ELSE – Charles Dickens
ONE LEARNS PEOPLE THROUGH THE HEART, NOT THE EYES OR THE INTELLECT – Mark Twain

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