Client Relations Specialist - Grand Prairie, United States - Andrew Jantz - State Farm Agent

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    Description

    Job Overview

    Position Summary
    Are you passionate about assisting others and building lasting relationships? If you thrive in a collaborative environment and have a genuine desire to support your community, we encourage you to consider this opportunity.

    About Our Organization
    At Andrew Jantz - State Farm Agent, we are dedicated to offering outstanding insurance solutions tailored to the distinct needs of our clients. Our team prioritizes exceptional customer service and expert advice. We cultivate a supportive yet competitive atmosphere, fostering a culture that emphasizes serving our clients and one another. Our team regularly engages outside of work to strengthen our collaborative spirit and healthy workplace culture.

    Key Responsibilities
    • Deliver timely, accurate, and friendly customer assistance. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
    • Utilize a customer-centric, needs-based assessment approach to inform clients about available insurance choices.
    • Arrange appointments, assess client needs, and suggest suitable products and services.
    Required Qualifications
    • Proven ability to resolve client concerns effectively.
    • Strong communication skills - including written, verbal, and listening abilities.
    • Commitment to completing tasks accurately and promptly.
    • Ability to collaborate effectively within a team setting.
    • Possession of a valid insurance license (or willingness to obtain one).
    Employment Type
    • Full-time
    Employee Benefits
    • 401(k) Matching
    • Health Insurance
    • Dental & Vision Coverage
    • Paid Holidays and Time Off
    • Comprehensive Training Programs
    • Tuition Assistance
    Compensation Package
    • Competitive Salary
    • Commission Opportunities
    • Bonus Potential
    • Licensing Bonus
    Work Schedule
    • Monday to Friday
    This position is with a State Farm independent contractor agent. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.