- Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality.
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
- Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
- Breakdown, clean and set-up of tables, buffets, and food stations.
- Stock paper goods, non-alcoholic beverage and other miscellaneous items for service
- Work harmoniously and professionally with co-workers and supervisors.
- Able to work AM or PM shifts and Weekends
- Ability to carry and balance a tray.
- Ability to accurately process cash and credit card transactions.
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Part Time Trifecta Bar Server - Boston, United States - Four Seasons Hotels Limited
Description
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The city's newest skyscraper located in the heart of the back bay. A cutting-edge 61-storey skyscraper in the heart of Back Bay, Four Seasons Hotel One Dalton Street, Boston is vibrant, modern and stylish. Stay with us to experience a new kind of urban chic, complete with a stunning Wellness Floor and the world-renowned Japanese izakaya-inspired restaurant, Zuma.
Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: an opportunity to build a lifelong career with global potential and a real sense of pride in work well done. For more information on Four Seasons Hotel and Resorts, please click here;
The Opportunity:
Four Seasons Hotel One Dalton Street, Boston is currently looking for a Part Time Trifecta Bar Server
Trifecta, the lobby lounge at Four Seasons Hotel One Dalton, is a lively spot offering creative cocktails, an extensive wine list and a menu of light cuisine. On weekends, Trifecta offers a modern take on the traditional High Tea.
Trifecta is a dynamic new meeting place in Boston's Back Bay neighborhood and is quickly becoming a cultural hub in the city.
Basic Purpose:
Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.
Essential function of the job:
We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.
Knowledge and Skills:
Education: High school education or equivalent experience.
Experience: Minimum two years food service or related work.
Skills and Abilities:
Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.
