Business Analyst - Rockville, United States - HyerTek Inc.

Description

HyerTek is a dynamic and innovative technology solutions provider empowering U.S. Federal Government agencies and commercial businesses with cutting-edge digital tools. We specialize in delivering customized solutions that enable our clients to streamline operations, boost productivity, and drive growth. As we expand our team, we seek a motivated Business Analyst with experience in Application Modernization and Training

to join us in our mission to transform businesses through technology.

Job Description

As a Business Analyst with Training Experience at HyerTek, you will play a pivotal role in bridging the gap between our clients' business needs and our technology solutions.

You will work closely with clients to gather requirements, design solutions, and provide training and support.

This position is ideal for someone with strong analytical skills, proficiency in Dynamics CRM, Cloud technologies, Power Platform, and SharePoint, and a passion for educating others through the creation and delivery of custom training.

Key Responsibilities

Requirements Gathering:

Collaborate with clients to understand their business processes and objectives, translating them into technical requirements for Microsoft Dynamics CRM, Cloud, Power Platform, and SharePoint solutions.

Solution Design:

Work with cross-functional teams to design and configure custom solutions that meet client needs, ensuring alignment with best practices and industry standards.

Training Delivery:
Conduct training sessions for clients and internal teams, creating and maintaining training materials, documentation, and user guides.

Change Management:
Assist in change management activities, including impact assessments, communication plans, and user adoption strategies.

Testing and Quality Assurance:

Develop test plans, perform system testing, and support user acceptance testing to ensure the quality and reliability of solutions.

Client Support:
Provide ongoing client support, troubleshoot issues, and deliver timely solutions.

Knowledge Sharing:

Foster a culture of knowledge sharing within the organization by mentoring junior team members and contributing to internal training programs.

Qualifications

Bachelor's degree in business administration, Information Technology, Educational Technology, or a related field.

Minimum of 3 years of experience as a Business Analyst with expertise in Microsoft Dynamics CRM, Cloud technologies, Power Platform, and SharePoint.

Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
Excellent communication and presentation skills, with experience in delivering training to diverse audiences.
Proficiency in project management methodologies and tools.
Microsoft certifications related to Dynamics CRM, Power Platform, or SharePoint are a plus.
Must be located in the Washington DC Metro area, as the client will require onsite visitations 3-4x per month.

Compensation / Benefits

Salary:
$85,000 - $100,000 (based on experience/certifications)
Competitive benefits and leave package.
Opportunities for professional growth and development.
Collaborative and innovative work environment.
Exposure to a variety of projects and industries.
Mentorship and training from experienced developers and executives.

About The Company

HyerTek is a leading provider of Microsoft Consulting Services to public sector and commercial organizations.

We possess extensive experience in deploying business intelligence, cloud services, unified communications, and systems management, focusing on building, deploying, and managing custom solutions that revolutionize the business operations of federal government agencies.

EEO Statement

HyerTek is an equal opportunity employer and does not discriminate in employment opportunities, terms and conditions of employment, or practices.

All qualified applicants will receive consideration for employment without regard to race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, protected veteran status, or any characteristic protected by law.

Federal Agency Clearance Requirements may necessitate a background investigation of up to 10 years - US Citizenship (clearable) is required.

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