Dispatcher - Miami, United States - Waste Connections

Description

• Dispatch trucks for container delivery
• Process billing with customers in an efficient and accurate manner
• Enter truck information into computer system
• Approaching all encounters with employees, customers and vendors in a friendly, service-oriented manner
• Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
• Assisting driver(s) when a pick up or delivery is in question before servicing.
• Scheduling and dispatching work to various employees and departments throughout the day.
• Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
• Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
• Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.

• High school diploma or equivalent is required.
• 2 years of Dispatcher experience in a transportation or logistics atmosphere preferred.
• Strong typing skills.
• Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc).
• Excellent organization and communication skills, both orally and written.
• Ability to meet tight deadlines and juggle multiple priorities.