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Restaurant Host/Hostess - Stateline, United States - Caesars Entertainment
Description
Job DescriptionJOB SUMMARY:
Welcomes and seats guests and receives andrecords payment of restaurant guest checks.
KEY JOB FUNCTIONS:
Greetsrestaurant guests in a friendly and courteous manner.
Arrangesfor prompt seating of guests in order of arrival or availability of seatingaccommodations.
Quotesaccurate waiting times, and seats guests when tables are available.
Assistsin identifying casino comps, hotel and VIP guests for seating; communicateswith comp authorizer (signer) regarding any comp charges by the compee.
Maintainscleanliness of menus.
Familiarizesself with hotel/casino so that accurate directions can be given to guests whoinquire.
Acceptsresponsibility for cash register bankroll, all cash received, charge card andcomplimentary receipts.
Maintainsthe appropriate supplies needed for the proper performance of duties.
Preparesmultiple reports.
Respondsto telephone calls.
Usescomputerized cash register.
EDUCATION and/or EXPERIENCE:
High School graduate or equivalent preferred
Previous experience as a cashier and/or host preferred
Previous experience with accounting or heavy math preferred
QUALIFICATIONS:
Literate and fluent in English
Above average communication and guest service skills
Accuracy in the handling of money
Legible handwriting
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Finger dexterity to use a computerized cash register
Ability to use repetitive motion
Ability to grasp, hold, reach, bend, squat, push-pull, occasional use of a step stool, have hand-eye coordination
Ability to constantly walk and stand during shift
Mobility to move quickly and easily throughout the restaurant and kitchen areas
Ability to hear and see
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
About Us
At Harrah's and Harveys Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.
Harrah's and Harveys Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Harveys are popular choices for travelers and vacationers throughout the year.
Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satisfied employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.
The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
