- Serve as escalation point for anything related to our Virtual Desktop ecosystem and drive day to day administration and management.
- Provide ongoing senior level guidance and support for cloud technologies.
- Create and proactively maintain accurate documentation.
- Automate typical daily provisioning and decommissioning Virtual Desktops, incidents, requests, and problem management in our ticketing system.
- Proactively ensure the highest levels of reliability in our Virtual Desktop environment.
- Contribute to maintain our Cloud Operations KPIs and SLAs related to Virtual Desktops.
- Troubleshooting and analysis of system issues.
- Implement hygiene processes to enhance our teammate experience with Virtual Desktops.
- Contribute to capacity planning related forecasting and trending of our Virtual desktop environment.
- Mentoring other Engineers as needed.
- Other Tasks assigned by Management.
- 5+ years of experience within Azure Virtual Desktops
- Bachelor's degree or equivalent experience in Computer Science or related field
- System expertise in multiple technologies Cloud, Windows, Linux, VMWare, etc.
- Analytic, problem solving and technical skills
- Expertise in Automation, scripting, or coding
- MS Office 365 experience
- Active Directory/Azure AD
- University Degree or equivalent experience and minimum 5 years of prior relevant experience
- Experience with cloud services, SaaS, IaaS.
- Experience with Enterprise level support.
- Work results can influence short- and long-term tactical decisions and contribute to long term strategies and results.
- Sets day-to-day objectives and delivers job responsibilities that impact areas that are directly linked to own team as well as other related teams
Sr Azure Virtual Desktop Cloud Engineer - Charlotte, United States - Synechron
Description
About Synechron :
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Consulting, Design, Cloud, Data, and Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Blockchain and Artificial Intelligence to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,700+, and has 48 offices in 19 countries within key global markets. For more information on the company, please visit our website or LinkedIn community.
Ensure you read the information regarding this opportunity thoroughly before making an application.
Synechron Inc is seeking Sr Azure Virtual Desktop Cloud Engineer- financial services to join our Charlotte, NC (onsite 3 days a week is a must in Hybris ) long-term contract.
What you will do:
Who you are:
Nice to haves: