Steakhouse Bartender - Las Vegas, United States - Golden Entertainment, Inc.

Description

Summary:
Mixes and serves alcoholic and non-alcoholic beverages according to established recipes and procedures. Delivers exceptional guest service. Follows all operating procedures, safety regulations and Stratosphere policies and procedures. Take and serve food orders at the bar utilizing suggestive selling techniques in a non-intrusive manner.


Essential Functions:

• Greets the guest in an upbeat and positive manner
• Uses non-intrusive suggestive selling techniques to sell beverages and food items at the bar
• Takes beverage and food orders and serves food and beverage items according to service standards
• Maintains and demonstrates knowledge of wines, including variety, region, and characteristics of the wines
• Mixes and serves alcoholic and non-alcoholic beverages according to established recipes and procedures
• Serves and replenishes drinks in a timely manner, offers refills or new drink when the glass is half full.
• Resolves guest complaints ensuring guest satisfaction and communicates situation to management
• Accepts payment for check from the guests, settles using approved method, and tenders change or receipts back to guest, ensuring all required signatures are obtained.
• Follows cash and comp procedures
• Extends courteous departures as guests leave and invites them to return
• Maintains knowledge of hotel services and local activities in order to respond to guest inquiries
• Monitors and maintains cleanliness and hygiene of work area, bar tops, floors and line equipment
• Receives, issues and keeps necessary records of liquor and other bar supplies
• Refills and stocks garnishes and glassware
• Maintains appropriate sound and music levels as designated by management
• Performs other duties as assigned

Requirements:
Qualifications/

Requirements:

• At least 1 year of previous bartending experience providing high-touch guest service

* preferably within an upscale bar and/or lounge atmosphere

• Knowledge of wines and liquor and wine service techniques
• Ability to manage multiple tasks and remain calm in a very high-paced, busy environment
• Ability to handle a cash bank
• Previous experience exercising sound judgment when dealing with difficult guest situations
• Previous experience with point-of-sale systems, computers and calculators
• Ability to effectively communicate in English, both written and verbal
• High school diploma or equivalent preferred
• At least 21 years of age

Required Work Cards

• Alcohol Awareness
• Health
• Non-Gaming
• Gaming

Physical Requirements

• Frequently lift, carry, push, pull or otherwise move objects weighing up to 50 lbs.
• Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces
• Use tools or equipment requiring a high degree of dexterity 75% of the time.
• Vision, hearing, speaking and literacy (critical).
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Working inside in a noisy, smoky, and hot or cold environment

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Duties to be performed with or without reasonable accommodations.

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