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Front Office Associate - Atlanta, United States - Thomas Eye Group
Description
Job DetailsJob Location
SANDY SPRINGS - Sandy Springs, GA
Position Type
Full Time
Travel Percentage
None
Job Shift
Day
Job Category
Admin - Clerical
Description
Responsible for greeting and welcoming patients, scheduling appointments, coordinating schedules and accepting patients' payments. This position interacts with the patient and ensures that check-in and check-out is carried out accurately, friendly and efficiently; answers general questions about the clinic's policies, procedures, and services. Must display kindness and a caring attitude to ensure that the patient's experience is positive. Consistently enters data in EHR system and record detailed information in patient's files using MS Word and Excel. Communication must be professional and effective when speaking with patients, insurance providers, medical providers, physicians, and staff. Generally maintains the front desk area in neatness and organization.
Qualifications
Required Minimum Education: High School diploma, or GED (college strongly preferred)
Required Minimum Experience: 1-2 years of customer service experience
A combination of experience, education, and/or training which substantially demonstrates the following knowledge, skills and abilities: