Help Desk III - Madison, United States - Codeworks L.L.C

Codeworks L.L.C Madison, United States

3 weeks ago

Description

Job Description

Job DescriptionCodeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.

Who We're Looking For:
We are seeking a Help Desk III for a short-term assignment in Madison, Wisconsin.

The ideal candidate will have at least 6 years of professional Help Desk experience, ITSM and ITIL experience, and be willing to work 100% onsite.

Responsibilities:

Reporting to the IT Operations Manager, the Help Desk III will drive the growth and operation of the Information Technology Service Management (ITSM) program within the Wisconsin Department of Financial Institutions (DFI).

This role involves providing first and second-level hardware and software support, configuring and administering the ITSM tool, leading ITSM improvement initiatives, coaching junior technical support staff and IT personnel, and maintaining professionalism in interactions, including with executive leadership.

Qualifications:

Independent root cause analysis and resolution of complex IT issues related to DFI hardware and software.
Effective and professional communication and interpersonal skills, particularly when engaging with executives.
Leadership in identifying, guiding, and implementing ITSM improvement initiatives following ITIL and industry best practices.
Highly selfmotivated with exceptional task prioritization and execution, demonstrating meticulous attention to detail.

Nice to have skills:
ITIL 4 Foundation certification or equivalent, CompTIA A+ certification or equivalent, PMP certification or equivalent.

About Codeworks:

Codeworks has over 25 years of experience serving Fortune 1000 companies in Wisconsin as well as our client's national locations.

Our recruiting team excels at evaluating, advising, and connecting IT professionals with new opportunities that will satisfy their expectations regarding income and opportunity for growth.

At Codeworks, we're committed to diversity, equity, and inclusion in our workforce and beyond. We believe in equal opportunities and value the unique perspectives that every individual brings to our team. Join us in creating an inclusive, innovative, and collaborative workplace where your talents can thrive.

#LI-KW1

Help Desk-III

3 weeks ago

Serigor Inc. Madison, United States

Job Description · Job DescriptionJob Title: Help Desk-III (Hybrid) · Location: Madison, WI · Duration: 1+ Months · Job Description: · Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues. Identifies areas o ...
Help Desk III

1 week ago

Codeworks L.L.C Madison, United States

Job Description · Job DescriptionCodeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships. · Who We're Looking For: · We are seeking a skilled Help Desk III to join our team onsite in Madiso ...
Help Desk-III

4 days ago

Serigor Inc Madison, United States

Job Title: Help Desk-III (Hybrid) · Location: Madison, WI · Duration: 1+ Months · Job Description: · Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues. Identifies areas of improvement on policies and ...
Help Desk- Iii

2 weeks ago

Certec Consulting Madison, United States

**Help Desk · - III - 1738** · **Location: · - Madison, WI** · **100% onsite** · **Rate: · - $ 28/hr on W2 - $30/hr on 1099** · **Easy Submission Procedure DO NOT EMAIL**: · **Step 1 DOWNLOAD** · **Step 2 **COMPLETE SKILLS MATRIX** · **Skills Matrix** (link) · **Step 3 **DO NOT * ...
Help Desk Iii

1 week ago

AE Business Solutions Madison, United States

AE Business Solutions is seeking an experienced help desk technician with 6+ years of experience in the IT field The help desk technician MUST have strong understanding and exposure to ITIL and ITSM. · - this position requires the work to be performed onsite in Madison 5 days/wee ...
Help Desk Iii

1 week ago

AE Business Solutions Madison, United States

No C2C inquiries please · AE Business Solutions does not sponsor applicants for employment visas. · AE Business Solutions is an Equal Opportunity Employer. EOE/AA ...
W2 - Help Desk III (root cause analysis, ITSM, ITIL) - Onsite

1 week ago

Tanson Corp Madison, United States

Job Description · Job DescriptionAll candidates MUST have at least 6 years' professional Help Desk experience, ITSM and ITIL experience, and be willing to work 100% onsite in Madison. · The Client of Wisconsin is looking for a Help Desk III. · Top Required Skills & Years of Exper ...
W2 - Help Desk III (root cause analysis, ITSM, ITIL) - Onsite

6 days ago

Tanson Corp Madison, United States

Job Description · Job DescriptionAll candidates MUST have at least 6 years' professional Help Desk experience, ITSM and ITIL experience, and be willing to work 100% onsite in Madison. · The client is looking for a Help Desk III. · Top Required Skills & Years of Experience: · At l ...
ONSITE Help Desk 3

1 week ago

Sundial Software Madison, United States

All candidates MUST have at least 6 years' professional Help Desk experience, ITSM and ITIL experience, and be willing to work 100% onsite in Madison. · The State of Wisconsin DFI is looking for a Help Desk III. · All candidates MUST have at least 6 years' professional Help Des ...
Help Desk Support technician

2 days ago

RIT Solutions, Inc. Madison, United States

Help Desk Support technician. · Client is looking for one (1) Help Desk Support technician. · Candidates will be required to be onsite 50% of the time. Rotating week on-site, week remote. On boarding will be on-site 2-3 weeks depending on experience. Please only send me candida ...
Technical Architect III

2 days ago

Codeworks L.L.C Madison, United States

Job Description · Job DescriptionCodeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships. · Who We're Looking For: · We are seeking a skilled and motivated Technical Architect III to join ...
Telecommunications Analyst-III

3 weeks ago

Serigor Inc. Madison, United States

Job Description · Job DescriptionJob Title: Telecommunications Analyst-III (Hybrid) · Location: Madison, WI · Duration: 1+ Months · Job Description: · Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. Th ...
User Support Specialist Iii

12 hours ago

University of Wisconsin Madison, United States

Job Summary: · The Office of Informatics and Information Technology is searching for a User Support Specialist III position, which involves working with members of the Medical Physics Department to meet the information technology/information systems (IT/IS) needs of various inst ...
telecommunications analyst iii

1 day ago

Randstad Madison, United States

telecommunications analyst iii. · madison , wisconsin · posted today · job details · summary · $ $32.66 per hour · contract · bachelor degree · category computer and mathematical occupations · reference · job details · job summary: · Looking for an experienced Telecommunic ...
Technical Architect-III

1 day ago

Serigor Inc. Madison, United States

Job Description · Job DescriptionJob Title: Technical Architect-III (REMOTE) · Location: Madison, WI · Duration: 1+ Months · Job Description: · The client is recruiting for a Technical Architect III to fill an important technical and business role on the team. This is an exciting ...
Business Analyst Consultant-III

3 weeks ago

Serigor Inc. Madison, United States

Job Description · Job DescriptionJob Title: Business Analyst Consultant-III (Hybrid) · Location: Madison, WI · Duration: Up To 6+ Months · Job Description: · Under the general guidance of the IT Solution Delivery Manager, this position is responsible for growing and operating the ...
W2 - Project Manager III (Professional communication skills, PMI PMP/ ITIL/ Agile Scrum certificatio

2 days ago

Tanson Corp Madison, United States

Job Description · Job DescriptionDescription:The client is looking for a Project Manager III.Will Close to Submissions On: 6/19/2024 at 4pm CST · Top Required Skills & Years of Experience: · At least 8-9 years' experience in the following: · Ability to lead and manage large techn ...
Sustainability Energy Engineer

3 weeks ago

APTIM Madison, United States

At APTIM, we come to work each day knowing that we are making an impact on the world. Our work spans from safeguarding and maintaining critical infrastructure to helping communities recover from natural disasters, from empowering our armed forces and first responders to reducing ...
Help Desk Specialist

1 month ago

Beacon Technologies Madison, United States Full time

Beacon Technologies is seeking a Help Desk III for our client partner. This position MUST have at least 6 years' professional Help Desk experience, ITSM and ITIL experience, and be willing to work 100% onsite in Madison, WI. · Top Required Skills & Years of Experience:At least 6 ...
User Support Specialist Iii

2 days ago

University of Wisconsin–Madison Madison, United States

**Job Summary**: · The Office of Informatics and Information Technology is searching for a User Support Specialist III position, which involves working with members of the Medical Physics Department to meet the information technology/information systems (IT/IS) needs of various i ...