- Operational Support: Provide level 2 operational support for enterprise data protection platforms such as Rubrik , Dell EMC Avamar , and PowerProtect Data Manager (PPDM).
- Monitoring: Monitor backup and replication jobs to identify failures, perform root-cause analysis, troubleshoot issues across virtual environments (VMware Hyper-V), physical servers Database workloads Oracle SQL Server
- Troubleshooting & Recovery: Troubleshoot backup restore replication issues Perform restore recover operations Ensure correct implementation of backup policies schedules retention SLAs Resolve incidents service requests escalated from L1 support within agreed SLAs Participate in change activities including policy updates agent upgrades platform maintenance patching contribute to problem management by identifying recurring issues Create update operational documentation runbooks]
DataProtectionExpert - Oklahoma City - beBeeBackupAdministrator
Job title: Backup Administrator II
Description
About the Role
The role of a Backup Administrator is pivotal in ensuring the integrity and availability of critical business data. This position involves providing operational support for enterprise backup and recovery platforms, focusing on day-to-day operations, incident and problem resolution, backup monitoring, and recovery support.