work at home - El Sobrante - Amazon

    Amazon
    Amazon El Sobrante

    4 days ago

    Amazon background
    Description

    **Work from Home Customer Service Associate at Amazon**

    You will be working from the comfort of your own home, serving as a vital part of our mission to deliver exceptional customer service to all Amazon customers.

    This role requires an action-oriented and flexible problem-solver who can assist customers in expediting orders and resolving post-sales issues.

    As a Customer Service Associate, you will communicate with customers primarily through phone and email, utilizing various software tools to navigate customer accounts, research policies, and provide effective solutions in a fast-paced environment.

    **Key Responsibilities:*

    • Assist customers with order expedite requests and resolve post-sales problems
    • Communicate with customers via phone and email
    • Navigate customer accounts using software tools
    • Research and review policies to provide effective solutions

    **Benefits:**

    • Health Insurance
    • 401K
    • Vacation& PTO

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