Operations & Management (O&M) Delivery Manager - Home Office, United States - General Dynamics Information Technology

Description

General Dynamics Information Technology is seeking to fill an IT O&M Delivery Manager, role on an existing contract to support the Food and Drug Administration (FDA) and their critical mission needs.

As the IT Delivery Manager, you will play a pivotal role in FDA's IT O&M by ensuring the seamless execution and delivery of IT projects. This leadership position is responsible for managing the lifecycle of complex IT projects from inception to completion, ensuring they are delivered on time, within budget, and to the specified quality standards.

** Please note: Must be able to commute in the local MD and VA area, including Silver Spring, MD and Falls Church, VA as needed. Must be able to work two days at the client site in Silver Spring, MD office, if needed.

Responsibilities:

• Collaborating with project stakeholders, other development teams, vendors, technical teams, and end users, to comprehend business requirements and design solutions for a range of diverse problems.
• Engage with internal and external stakeholders to define project scope, objectives, roadmaps, timelines, and deliverables.
• Develop and maintain project plans, outlining the tasks, timelines, and resource requirements. In JIRA, Confluence and/or Microsoft Project.
• Provide strategic input on project and portfolio management, resource allocation, and the optimization of delivery processes.
• Driving team members to anticipate and resolve potential blockers (e.g., technical/ people constraints), and ensuring impediments and blockers are removed or escalated as needed
• Advise and assist with inputs to resource allocation that contributes to the effective execution of project objectives.
• Lead and manage a cross-functional team, including developers, testers, business analysts, and other relevant roles.
• Implement process improvements based on project retrospectives and feedback.
• Implement and oversee quality assurance processes to ensure the delivery of a high-quality products.
• Ensure comprehensive documentation is maintained for all project activities, including updating project management tools like JIRA and Confluence.

WHAT YOU'LL NEED TO SUCCEED:

Required Skills and experience:

• Bachelor's degree in business, IT, or a related field (or equivalent experience)
• 10+ years of relevant industry experience
• Experience with partnering with Agile Coaches and Agile CoE to help identify and deliver against training needs to support Agile practices
• 5+ years of customer facing delivery experience
• 3+ years of experience leading Agile delivery teams; including value delivered, burn-down charts, cycle time, etc.
• Experience with Atlassian tools (JIRA, Confluence)
• Familiarity with project management methodologies and software development lifecycle methodologies, including HHS EPLC requirements

Preferred Skills and Experience:

• Prior HHS experience strongly preferred
• Experience implementing COTS platform such as Appian/Pega for federal agencies
• PMP (Project Management Professional) certification preferred
• Professional Agile certification, including SAFe methodologies
• Foster a positive and collaborative team culture; aligning closely with both FDA and GDIT leadership
• Excellent written communication and presentation skills
• Excellent stakeholder management abilities
• Experience with influencing and driving change within the organization
• Ability to manage multiple projects simultaneously and under strict deadlines driven by mandates
• Ability to articulate business process driven requirements into streamlined technical requirements
• Ability to thrive in dynamic environments, showing flexibility and resilience when faced with rapidly changing requirements and technologies
• Actively curate a culture supportive of continued learning, transparency, and empowerment
• Being a collaborative team player is paramount. We are looking for someone who not only works well within a team but also genuinely values the input and perspectives of others. This collaborative approach is key to fostering a positive and productive work environment where diverse ideas and viewpoints are welcomed and respected.

Work Requirements

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Years of Experience
7 + years of related experience

* may vary based on technical training, certification(s), or degree

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Certification

Travel Required
10-25%

Salary and Benefit Information
The likely salary range for this position is $125,800 - $170,200. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.